Position: Advanced Field Service Engineer
Reports To: Service Manager
Department: Service
To perform the Advanced Field Service Engineer job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill and ability required.
Responsibilities:
➢ Perform field installation/commissioning/maintenance/audit service for combustion products applied to various types of industrial heating systems
➢ Troubleshoot and determine cause of problems involving primary mechanical and some electrical factors
➢ Disassemble units, repair and replace components of entire products
➢ Discuss operating problems of systems and repairs required with customer maintenance and engineering personnel
➢ Write-up service reports of all work/adjustments and system recommendations for each customer job site
➢ Answer telephone inquiries of customers when in the office
➢ Relay difficulties in the field to R&D and the Engineering team
➢ Assist in the presentation of in-house workshops to train customers and sales representatives involving combustion product lines
➢ Work under minimal supervision
➢ Travel to customer locations worldwide, travel rate is about 70%
➢ Perform other duties as required
Requirements:
➢ (5+) Years Working experience in combustion or process control related service field
➢ Bachelors Degree in Engineering Technology is preferred
➢ Good Oral & Written English
➢ Good communication skills
➢ Ability to read blueprints and electronic schematics
➢ Excellent mechanical aptitude
➢ Ability to use appropriate test and measuring instruments (e.g. fuel gas analyzer, manometer and volt ohmmeter)
➢ Support more than 85% of the current product line
➢ Good application knowledge of at least 2 process lines (Auto, Metals, Glass, Food, Chemical)
➢ Must be a team player and have a positive attitude
➢ Must be self-motivated, quick and willing to learn
➢ Must work from our Suzhou office during job training period
➢ Driving license with good driving record would be an advantage
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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