Qantas

Company Description

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to manage key lounge development projects and programs
• 24-month contract role based at our Qantas Campus in Mascot

The Project Manager, Lounge Development plays a critical role in shaping Qantas’ premium lounge experiences by driving the strategic planning and operational readiness for new lounge programs across our network. Focusing on the early-stage planning and pre-opening execution, your role is to ensure every new lounge is set up for operational success. Managing multiple programs at once, you will establish governance forums and define program requirements before handing over to our dedicated Property Development team for the build phase. Prior to the official lounge opening, you will re-engage to lead cross-functional readiness activities including system and people process design, service delivery planning, training, commercial agreements, and internal and external communications.

You'll have:

• Significant project management experience for operational teams
• Proven experience delivering complex, high-profile customer centred projects
• Demonstrated experience in successfully tailoring and executing operational readiness activities
• Strong understanding of project delivery and program governance frameworks
• Experience managing budgets exceeding $5M and coordinating multiple stakeholders
• Excellent planning and organisational skills with strong attention to detail
• Superior communication and negotiation skills to effectively work with contractors, consultants and internal teams
• Strong commercial acumen with a track record of efficient budget management

Why the Qantas Group?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Applications close Sunday, 22 June 2025

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