Digital Realty

Position Title: Learning Program Manager, Talent Management

Location: Dallas, TX

Your role The LearningProgram Managersupports the philosophy, approach and execution of the talent management strategy and programs. This position is also responsible for the program management of all formal learning and career development programs including professional and leadership development programs. Additionally, the role will be responsible for the administration, configuration, and support of all learning systems, including but not limited to Absorb (LMS), LinkedIn Learning and WalkMe. This role involves managing system governance, monitoring system performance, partnering with the IT team for technical support and ensuring that the systems meet the educational needs of the organization.

What you’ll do

• Program Management Support: Collaborate with talent management team members to plan, communicate, implement, and evaluate learning tools for all learning and development programs. Assist in course setup, tracking progress, managing timelines, planning communications and ensuring alignment with organizational goals.
• Management: Oversee the day-to-day operations and governance of systems, including user account management, course management, and system learning/course configuration.
• Collaboration: Work with instructional designers, content developers, IT staff, and vendors to integrate new features into training and learning systems and support system development initiatives. Ongoing partnership with global HR business partners to enhance delivery and design of current learning programs and identify solutions to meet training requests.
• Support: Provide support for employee training program inquires and general learning opportunities. Assist the IT Administrator to support basic inquiries regarding all learning systems. Provide logistical support vendor delivery of formal training programs at various global training locations.
• Admin Training: Develop user guides and deliver training sessions for system admin on how to effectively use training and learning systems, features and reporting.
• Reporting and Analytics: Generate reports on user activity, course completion, and system usage to inform stakeholders and support decision-making. Support user admin reporting requests and training. Support talent dashboard reporting related to formal learning programs.
• System Maintenance & Enhancements: support regular system updates, backups, and monitoring to ensure optimal performance and security of Absorb LMS and LinkedIn Learning file feeds. Partner with IT and vendors to implement system upgrades and enhancements.
• Troubleshooting: Identify and resolve system issues promptly, coordinating with vendors and IT support as necessary.
• Compliance: Ensure the training and learning systems comply with relevant regulations and standards, including accessibility requirements.
• Continuous Improvement: Stay current with industry trends and emerging technologies to recommend enhancements and best practices for all training and learning systems and internal programs.

What you’ll need

• Bachelor’s degree
• Strong technical or systems background, excellent problem-solving skills, and a passion for leveraging technology to support professional development.
• Proven experience with learning systems (Absorb LMS or similar learning management systems and WalkMe preferred).
• Experience in training and development; preferably in managing learning programs.
• Excellent attention to detail
• Strong understanding of learning theories and instructional design principles.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with data reporting tools and techniques (eqtble, Excel or similar tools)

Preferred Qualifications, but not required:

• Experience with project management methodologies and tools. (Smartsheet or similar tools)
• Knowledge of eLearning standards (e.g., SCORM, xAPI).
• Certification in relevant LMS technologies or instructional design.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X.

A bit about our Digital team

Our HR team are trusted advisors to colleagues across the business. We handle employee questions, recruit top talent, lead talent management initiatives, set the people strategy and work with our senior leaders to create long-term strategies and plans for the future of our business. The work is very rewarding and requires us to think strategically and have the confidence to challenge leaders when required.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.