Explore our very big world
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
Process guest check-ins, assigning rooms and activating room keys
Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
Answer, respond to and process all guest calls, messages, questions or concerns
Give guests information and directions regarding property and local areas of interest
Process check-outs and resolving any disputed charges
Process payments and room charges
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
What we’re looking for
A warm, people-oriented demeanour
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Perks you deserve
In addition to an hourly rate of pay, ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
Pay - Annual Performance Related Pay Review
Health - Cycle to work scheme
Pension & Life Assurance
Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations
Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends on a mixture of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!
If this sounds like the perfect role for you apply online
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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