LinkedIn

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Omaha or Chicago.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

About The Role

At LinkedIn, we empower professionals to grow and succeed. As part of the Sales Solutions Customer Education team, you'll shape the way global users learn and thrive while using out tools. The Instructional Designer creates high-impact learning materials using various digital media formats for LinkedIn customers. These learning materials empower customers around the world with the best practices they need to reach success using LinkedIn Sales Solutions products.

What You’ll Do

In this role, you will lead efforts to determine learning objectives, establish clear timelines for deliverables, gather key requirements from partners on the Customer Success and product teams, recommend the best format to suit the learner experience, and create learning assets that serve core customer needs. The assets you create will help millions of sales professionals adopt best practices, close more deals, and see tangible value from LinkedIn Sales Solutions. You'll also have opportunities to grow in your design, strategy, and leadership skills.

To be successful in this role, you must demonstrate critical thinking to solve complex problems within established guidelines. You must also demonstrate excellent instructional writing skills and be able to adhere meticulously to established development guidelines and templates. Establishing rapport and mutually beneficial relationships with stakeholders is another key to success. Finally, things move quickly on this high-performing team and deadlines shift to meet the needs of the Sales Solutions business. Demonstration of self-direction paired with transparent communication is a must.

Responsibilities:

• Partner and build meaningful relationships with key stakeholders and subject matter experts within LinkedIn’s Sales Solutions business to uncover business and learning needs.
• Update existing Sales Solutions coursework or build new learning materials to support strategic business and learning goals.
• Identify learning objectives tied to desired customer behavior outcomes.
• Recommend the learning modality solving for a simple and delightful learner experience, customer behavior outcome goals, and product go-to-market goals.
• Design learning assets balancing the need to deliver within given timelines while accounting for maintenance sustainability and localization.
• Script, record, and edit engaging training videos to support product adoption and customer enablement.
• Script, design, and create visually effective training PDFs, one-pagers, and user guides aligned with instructional design principles.
• Provide graphic design support for assets and experiences published in the virtual learning center.
• Continuously incorporate peer review feedback.
• Manage deliverable deadlines.

Qualifications

Basic Qualifications:

• 5+ years of experience in customer learning, training, education, adult learning, teaching, or technical writing.
• 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia etc. ), and web-based meeting tools (e.g., Zoom) to create instructionally sound content.
• Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools.
• Experience in Project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment.

Preferred Qualifications:

• Experience working on a global or multi-cultural team.
• Experience working in B2B SaaS, sales enablement, or customer education.
• Experience structuring lessons or courses to produce a behavioral outcome.
• Experience with multimedia, graphic design, or video production.
• Extended enterprise experience (customer-facing not internal L&D).
• Demonstration of a growth mindset with a passion for learning, feedback, and innovation.
• Proven critical thinker.
• Experience with visual design principles and how multimedia and design can support training design, development and delivery.
• Excellent written and verbal communication skills.
• BA or equivalent work experience (Degree with emphasis on Instructional Design is a plus).
• Experience creating storyboards, scripts, and video/audio-based learning assets.
• Experience with data-driven decision making and prioritization.
• Contributor to and owner of team strategy and processes.
• Can independently own driving projects to successful completion
• Ability to develop trusted advisor relationships with key stakeholders

Suggested Skills:

• Customer Learning
• Adult Learning
• Multimedia Design

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $86,000-$140,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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