Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities.
Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Use data to drive behavioral change among business teams, obtain and sustain buy-in and engagement of key stakeholders.
Gather and analyze data to guide business decision-making; communicate findings and recommendations to stakeholders with varied technical backgrounds.
Surface actionable insights and operationalize them to drive business outcomes.
Identify and document business requirements and user stories; collaborate with data and product owners to create, design, and test new features and capabilities.
Facilitate deployment and adoption of data-driven solutions. Communicate with users and help shape training initiatives. Get hands-on with end-users to help integrate these tools into their routines; monitor adoption.
Promote customer-centric, data-driven design and decision-making processes.
Represent end-user perspectives and challenges in product design and prioritization.
Advocate internally for innovation; maintain awareness of industry trends and best practices.