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Are you interested in working for one of the most famous worldwide online retailer stores? Are you customer oriented, analytic, problem solve, creative and have a passion for excellent customer service? Then this job is for you!

Skills:

  • Proactivity
  • Fast learning ability
  • Ability to maintain composure in highly escalated situations
  • Enthusiasm and strong self-motivation
  • Ability to communicate clearly with both internal and external customers
  • Adaptability to change
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks
  • Customer oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Proficient use of tools, technology, applications, and online resources
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
  • Good typing skills

Knowledge:

  • GSuite Knowledge and application
  • English - B2:
  • Oral and written comprehension (Grammar)
  • Appropriate use of language (acceptable level of oral expression)
  • Excellent verbal and written communication
  • Successfully complete grammar and punctuation tests
  • Knowledge of Multitasking

Studies and experience: 

  • Have call center / customer service experience - Desirable
  • Experience in similar Positions - Desirable
  • Experience working in a customer service environment for at least 6 months - Desirable

Additional Job Description

Are you interested in working for one of the most famous worldwide online retailer stores? Are you customer oriented, analytic, problem solve, creative and have a passion for excellent customer service? Then this job is for you!

Read Full Description
Confirmed 6 hours ago. Posted 30+ days ago.

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