Are you interested in working for one of the most famous worldwide online retailer stores? Are you customer oriented, analytic, problem solve, creative and have a passion for excellent customer service? Then this job is for you!
Skills:
- Proactivity
- Fast learning ability
- Ability to maintain composure in highly escalated situations
- Enthusiasm and strong self-motivation
- Ability to communicate clearly with both internal and external customers
- Adaptability to change
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks
- Customer oriented, self-disciplined and organized
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Proficient use of tools, technology, applications, and online resources
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Good typing skills
Knowledge:
- GSuite Knowledge and application
- English - B2:
- Oral and written comprehension (Grammar)
- Appropriate use of language (acceptable level of oral expression)
- Excellent verbal and written communication
- Successfully complete grammar and punctuation tests
- Knowledge of Multitasking
Studies and experience:
- Have call center / customer service experience - Desirable
- Experience in similar Positions - Desirable
- Experience working in a customer service environment for at least 6 months - Desirable
Additional Job Description
Are you interested in working for one of the most famous worldwide online retailer stores? Are you customer oriented, analytic, problem solve, creative and have a passion for excellent customer service? Then this job is for you!