Case Western Reserve University

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

The IQ Program Manager implements the Case Inquiry (IQ) Program for the first two years of the medical school curriculum, ensuring the program effectively develops students' critical thinking and problem-solving skills. This role is central in integrating cutting-edge technology and educational strategies to enhance the learning experience, aligning with both the institution's educational mission and accreditation standards. The manager oversees the delivery of the Case Inquiry curriculum in the learning management system, ensuring it supports the dynamic needs of the curriculum, and is responsible for the creation, revision, and alignment of all the session materials and resources. This includes reviewing and updating the Case Inquiry session-level objectives to ensure they are effectively mapped to course objectives, enhancing coherence and educational outcomes.

ESSENTIAL FUNCTIONS

1. Assume full responsibility for managing the Case Inquiry sessions in the learning management system. Ensure that all course materials, including case studies and resources, are effectively managed and updated within the learning management system. (35%)
2. Manage the Case Inquiry Case preparation process including the revision and distribution of teaching materials, creation of iPad pages, implementation of technology integration within the IQ cases including tools like Lyceum and Holoanatomy and updating resources. (30%)
3. Recruit and schedule faculty substitutes for IQ sessions. Ensure continuity and quality of instruction. (10%)
4. Responsible for checking and verifying faculty teaching hours recorded in the learning management system. This task is essential for the accurate preparation of faculty teaching effort reports, ensuring that all teaching contributions are correctly documented and recognized. Regularly interact with faculty to ensure their hours are accurately captured and reflect their teaching efforts. (10%)

NONESSENTIAL FUNCTIONS

1. Manage the review and updating of session-level objectives, ensuring they are properly aligned with overall course goals within the learning management system. (5%)
2. Organize and manage faculty facilitator training workshops and new facilitator observational sessions, ensuring they are effectively executed. Manage logistics to ensure efficient execution of program components. (5%)
3. Manage the process for awarding Continuing Medical Education credits to clinical faculty involved in the IQ Program. This involves ensuring compliance with accreditation standards, documenting faculty participation accurately, and facilitating the timely submission and processing of CME credits. (5%)
4. Perform other duties as assigned. (<1%)

CONTACTS

School: Regular communication with Associate Dean for Curriculum and IQ Program Director, Assistant Dean for Basic Science Education, Office of Curricular Affairs, School of Medicine Faculty, Registrar's Office, Office of Diversity, Equity and Inclusion, Student Affairs, and Office of Student Assessment.

University: Collaboration with University Technology and Health Sciences Library

External: Interaction with clinical faculty at affiliate hospitals

Students: Regular communication with fourth-year medical students regarding IQ facilitation skills elective as well as first- and second-year medical students about delivery of the IQ program.

SUPERVISORY RESPONSIBILITIES

Direct supervision of any support student workers.

QUALIFICATIONS

Education/Experience: Bachelor's degree and 2 years of experience OR High School education and 6 years of experience required.

REQUIRED SKILLS

1. Expertise in managing educational technologies and learning management systems.
2. Strong organizational skills with the ability to multitask and prioritize effectively.
3. Excellent communication skills, both written and verbal, for effective interaction with faculty, staff, and students.
4. Attention to detail and accuracy in managing complex projects and administrative tasks.
5. Ability to work independently and collaboratively in a fast-paced environment.
6. Demonstrated problem-solving abilities and sound judgment.
7. Proficiency in Microsoft Office Suite and basic database management.
8. Flexibility to adapt to changing priorities and work schedules.
9. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
10. Ability to meet consistent attendance.
11. Ability to interact with colleagues, supervisors, and customers face to face.

WORKING CONDITIONS

General office environment with occasional evening hours required.

Hybrid Eligibility

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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