Coles Group

A new role = A new way to win together

You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

Join one of Australia’s most iconic brands as a Product Design Manager at Coles, where you’ll lead and inspire a talented team of Product Designers focused on transforming the checkout and post-purchase experience across Web and App.

We’re looking for a seasoned design leader who thrives in a fast-paced environment and has a proven track record of driving end-to-end product design using a human-centred approach — from discovery and interaction design to high-fidelity UI and validation.

In this role, you’ll:

• Champion thoughtful, customer-first design across digital touchpoints
• Partner closely with product, engineering and commercial teams to deliver solutions that are desirable, feasible and viable
• Foster a culture of design excellence and continuous improvement

Melbourne-based applicants preferred. If you’re ready to shape the future of digital shopping for millions of Australians, we’d love to hear from you.

About You:

• 7+ years as a UX or Product Designer, with deep capability in UX/UI design, prototyping, and user testing
• Strong experience designing end-to-end digital experiences, particularly checkout and post-purchase flows
• 4+ years leading projects or teams in large, fast-paced environments with complex stakeholder needs
• Proven experience designing for Web and App, using responsive and mobile-first principles
• Background in Retail or FMCG is strongly preferred
• Deep understanding of customer behaviours and how to translate data and insights into measurable design improvements
• Highly detail-oriented, proactive and outcome-driven – able to deliver quality work fast
• Comfortable working across both digital-native and more traditional businesses
• Excellent collaboration and communication skills across product, tech, data and marketing teams
• Skilled in building and scaling design processes and toolkits
• Strong advocate for human-centred design and customer advocacy in decision-making

Let's keep winning together

If this role sounds like the one for you, have a chat with your line manager, then get your application in! If it’s not for you, but sounds like one for someone you know, share it with them, and you may be eligible for a $1,500 referral bonus.

Job ID: 153882

Employment Type: Full time