Broadridge

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Within the Digital Transformation organization, the Data Operations Analyst will provide Data Operations, Data Analysis and Data Analytical services to our Finance and business partners. The focus of this position is to work closely with the Broadridge Finance community, Data Product Owners, Data Engineering, Data Governance and Technology teams to execute activities within the digital transformation strategy. This professional will analyze and support production data processes that support our organization's data-driven initiatives as we look to execute an enterprise Data Strategy. This role will be key to the success of our Digital transformation by supporting data service management activities within finance data platform.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work from home.

Responsibility

Data Management operations analyst is responsible for developing and maintaining support structure and processing in the finance data platform. This candidate is responsible for ensuring the accuracy, completeness, and consistency of data delivered through the data platform, as well as maintaining their documentation. Responsible for production runbook execution. Work closely with data analysts, data engineers and business stakeholders on timely data delivery.

Responsibilities will include expanding and updating the production runbook as new functionality added and processes are fine-tuned:

• Establish and maintain runbooks for the data processes.
• Establish and maintain data quality and data technical controls.
• Identify data process performance improvements.
• Interpreting data and analyzing results.
• Perform Incident management activities.
• Stakeholder communication and SLA management.
• Monitor data integrity, data processing, and coordinate corrective actions when necessary.
• Ensuring data integrity by verifying and cleaning data on a regular basis.
• Perform root-cause-analysis on production failures on data processes.
• Creating detailed reports of findings and presenting these to relevant stakeholders.
• Produce operational metrics around production data processes.
• Collaborate with cross-functional teams to identify opportunities for process and policy improvements.
• Prepare reports for management and other stakeholders detailing the data findings.
• Implement new data analysis methodologies.
• Collecting and interpreting data from multiple sources.
• Analyzing data to discover trends, patterns, and insights, using SQL and data analytical tools.
• Support and align efforts to meet customer and business needs across Finance.
• Identify and resolve performance issues to optimize database performance and enhance overall system functionality.
• Actively participate in driving strategy on data platform and data products.
• Monitoring progress and results, recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.

Preferred Background & Skills

• Strong understanding on Cloud based data architecture and implementation,
• Strong understanding of SQL and data management concepts.
• Experience with data warehousing and ETL processing using Snowflake, AWS S3, AWF Glue, or similar Cloud technologies.
• Experience in workload automation tools (Apache Airflow, Control-M)
• Experience in performance tuning and optimization of database queries.
• Experience working on medium scale projects as well as handling day-to-day operational requests from the business.
• Must be proficient in phases of project management lifecycle and agile methodology.
• Experience in data analytics tools (PowerBI, Cognos etc.)
• Ability to foster strong relationships.
• Strong communication skills.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• 3-5 years relevant experience / demonstrated history of success in business and data analysis

Salary range $85,000.00-$95,000.00. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.