Zurich Insurance

Job Summary:

The Assistant Manager, Learning and Development (L&D), supports and implements global, regional, or local learning solutions for technical, leadership, management, or professional development. The role ensures alignment with HR and business strategies, focusing on upskilling and reskilling the workforce to meet evolving organizational needs.

Key Responsibilities:

Learning Program Design and Implementation:

• Ensure best-in-class learning programs in collaboration with business leaders and external learning partners.
• Design and deliver innovative learning solutions to address identified training needs.
• Lead and manage local teams to deliver impactful learning programs.
• Select and appoint global, regional, or local external learning partners to integrate external best practices into internal processes.

Evaluation and Improvement:

• Create and manage evaluation frameworks to measure learning effectiveness and business impact.
• Analyze online learning content usage and uptake; make recommendations to enhance learner satisfaction and experience.

Stakeholder Engagement and Collaboration:

• Collaborate with multiple teams across organizational levels to implement efficient and engaging learning activities.
• Work with external vendors to deliver tailored solutions that align with business goals.

Qualifications and Skills:

• University degree or equivalent in a relevant field.
• 5–8 years of experience in Learning and Development.
• Strong understanding of HRDC regulations and requirements (or equivalent).
• Excellent English communication skills (written and oral).
• Team player with strong project management and multi-tasking skills.

Preferred Skills:

• Passionate about designing and delivering innovative learning solutions.
• Ability to understand business needs and translate them into effective training strategies.
• Experience managing complex, competency-based development programs
• Proven ability to deliver engaging and impactful training sessions to diverse employee groups.