CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This position oversees daily operations in fulfillment. Fulfillment center operates with a total of 100 employees with each supervisor managing 25 reports each.

Hours of operation are 6:00am-11:30pm Monday through Thursday, and Friday from 7:00am through 8:00pm.

In this role you will be responsible for:

• Monitoring workflow and production measures throughout the day for timely and accurate dispensing of patient orders.
• Working with the manager to resolve issues and problems according to set guidelines.
• Actively participate in the company’s Quality Improvement Program by monitoring each employee for accuracy, productivity, and customer service through collecting key performance indicator data, evaluating results and making recommendations for improvement to the quality team and the individual through coaching sessions.
• Monitor reports for daily production volume to ensure efficiency and accuracy is reflected in assignment groups and overall team statistics and provide to management and quality team as requested.
• Provide individual and department training, coaching, counseling, and motivation.
• Hold regular meetings to encourage suggestions for process improvements and to provide necessary information and training updates.
• Work with management to motivate staff by providing an enjoyable working environment that encourages teamwork and internal and external customer service. Consistently offer positive feedback to staff on an individual and department level. Provide coaching to individuals to improve performance, encourage growth, and offer opportunity for success on the job. Counsel and administer corrective action as needed in accordance to department and Human Resource policies and procedures when necessary.
• Complete bi-annual written performance reviews and discuss with individuals along with ongoing performance updates throughout the year.
• Coordinate workflow and procedure changes and issues/problem resolutions as it relates to the department and the company

Schedule

Schedule requires candidate to be flexible working a weekly rotating shift:

1st shift 7:00am-4:00pm

2nd shift 9:00am-5:00pm

3rd shift 10:00am-7:00pm

4th shift 1:30pm-10:00pm (12:00pm-8:00pm on Fridays)

Physical Requirements

This role requires standing and walking, lifting and moving items ranging from 30-60lbs, and active participation in production when volume necessitates. You will also have computer work daily.

Required Qualifications

• 2+ years prior team leadership experience
• Ability to be onsite for entire duration of shift at 180 Passaic Avenue, Fairfield, NJ
• Will need to initiate the registration process for a Pharmacy Technician license in the state of NJ by the start date (Pharmacy Technician License is not required for the interview process).
• Ability to meet the physical requirements of standing, walking, lifting up to 60lbs.
• Ability to commit to the rotating shift schedule shown above.

Preferred Qualifications

Previous production experience in a warehouse

Bachelors degree

Education

HS Diploma or GED

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/02/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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