Manulife Financial

The MIS Team is part of the Corporate Solutions and Alternative Distribution Team, whose main responsibilities are to prepare various management, financial, and sales reports; review the profitability and claims experience through the preparation of Profit and Loss/Valuation reports for Group Business. The team is also responsible for reporting TATs of various Team within the CSAD and provide analytical and review of the results that will help CSAD achieve the required level of efficiency.

This role requires to work closely with MIS Team Lead in ensuring that all needed data and reports are accurately prepared and submitted on a timely manner. The role will work closely with the pricing team, sales, group administration, claims, and products teams to ensure alignment of business objectives. As MIS Officer must ensure full support on the initiatives of the Team Lead in accordance with the Company rules and Standards.

Position Responsibilities:

• Prepares and release periodic sales performance reports to monitor channel performance on various KPIs, ensuring accuracy, timeliness, and organization.
• Prepares reports on annualized premium equivalent, distributor compensations, taxes, and premium collections on a regular basis, ensuring accuracy and timely delivery of financial data.
• Assist in the preparation of Prepares and timely release reporting requirements for local stakeholders.
• Assist in the preparation of management reports, group valuation reports, premium forecasts, and reconcile collection reports.
• Demonstrate strong attention to detail in preparing reports, ensuring the integrity and reliability of data.
• Work closely with Sales Officers, Group Administration, Claims, and Products teams to help align and provide monitoring tools for efficiency measures.
• Assist the MIS Team Lead to facilitate approval processes, compute projections, and gather data to in generating various promotional/incentive results.
• Prepares and releases periodic updates for contests, promotions, and conferences, ensuring results align with the mechanics, including post-contest requirements.
• Together with MIS Team Lead, will work with Pricing Team on projects to develop and implement processes that improve efficiency.
• Will handle Franchising of accounts as an alternate for Franchising officer.
• Generate ad hoc reports as necessary to support various business needs and decision-making processes.

Required Qualifications:

• BS Mathematics or Applied Math
• With previous experience in information management and reporting
• With two years or more relevant experience in data analytics, preferably in a life insurance or HMO setting.
• Has held similar positions relevant to the requirement of the job
• Proficiency in data analysis tools and software (e.g., Excel, SQL, BI tools and PPT).

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid