NYC Health + Hospitals

About NYC Health + Hospitals

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

SHIFT III (12:00 P.M –8:00 P.M)

Job Description

PURPOSE OF POSITION:

Critical Time Intervention (CTI) is an evidence-based model designed to support patients with complex needs in achieving full and healthy lives. It focuses on promoting community integration, enhancing self-efficacy, and building a robust network of formal and informal supports. CTI teams conduct assertive outreach and engage patients with multiple behavioral health, medical, and social care needs, such as homelessness or justice involvement, with a particular focus on those who have had frequent contact with the healthcare system. The team supports patients during their transition from the hospital to the community, working to connect them with long-term, stabilizing resources. Ideal candidates for this role will be able to provide flexible patient-centered support in both clinical settings and in the field as needed.

The CTI Mental Health Counselor, under supervision, and in collaboration with CTI staff, provides an array of counseling services to CTI patients. The Counselor will demonstrate a firm understanding of the personal challenges and systemic barriers experienced by CTI patients during significant life transitions. This Counselor will demonstrate the willingness to engage and build alliances with others and have a strong sense and respect for the dignity and worth of all vulnerable patients. The nine-month CTI model will require a Counselor that is invested in this phased treatment approach that will support our patients through this process.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Core Responsibilities

• Manage an active caseload of patients and provide direct support through the CTI nine-month phased model of care.
• Conduct comprehensive patient intake assessments, including psychosocial evaluations, mental status examinations, safety assessments, and treatment plans.
• Identify and address high-risk behaviors (e.g., suicidality, substance abuse, violence, human trafficking) with appropriate interventions and escalation as necessary.
• Document all interactions and updates in the electronic medical record (EPIC) and other required HIPAA-compliant portals.

Patient-Centered Support

• Provide solution-focused, cognitive behavioral, and other evidence-based therapies to support patient wellness.
• Collaborate with patients' identified social supports (e.g., family, agency staff, community members) and integrate their input into assessments and treatment plans.
• Educate patients and their support networks about the CTI model and its phased approach to care.
• Actively participate in team discussions with multidisciplinary staff to coordinate care and amplify the patient's voice.

Collaboration

• Liaise with other healthcare providers (e.g., inpatient units, CPEP, primary care) to ensure cohesive treatment plans and shared patient outcomes.
• Work closely with social and community agencies to connect patients with resources and services that support their overall well-being.

Professional Development & Compliance

• Attend required trainings, staff meetings, and interdisciplinary conferences to stay informed and maintain professional standards.
• Participate in performance improvement initiatives and staff committees to enhance program outcomes.
• Report suspected cases of child abuse or neglect to the appropriate authorities.
• All of the above duties may change at the discretion of the Department Head or Supervisor.

Minimum Qualifications

Assignment Level II

1. Valid license and current registration to practice as a Mental Health Counselor issued by the NYSED and two (2) years of full-time, paid, professional experience providing direct client care in a behavioral health setting.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button:

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs