HTC Global Services

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

We are seeking a **Technical Product Manager (TPM)** to join the **Cloud Platform (CP)** team - a unified developer platform built on zero-trust security, automation, and code-first principles. This role bridges engineering, security, operations, and executive teams to ensure alignment, drive adoption of platform tools, and maintain standards. You’ll partner with a deeply technical team, understanding concepts like Kubernetes, GitOps, Terraform, CI/CD (e.g., Tekton), and Workload Identity Federation. The platform spans cloud, on-prem, and edge environments, with a foundation in **Google Cloud Platform (GCP)** and identity services such as Entra ID. Your focus is to manage priorities, align roadmaps, and streamline communication across stakeholders using Agile practices.

Responsibilities:

• Serve as a **liaison** between platform engineering and stakeholders (security, compliance, infra, app teams, leadership)
• Translate technical concepts into **clear roadmaps** and justifications - Manage the **platform roadmap**, backlog, and priorities
• Facilitate Agile ceremonies (planning, refinement, sprint reviews)
• Document **use cases, requirements, and goals** for platform features
• Drive **adoption** of tools like Red Hat Developer Hub (Backstage) and workload scaffolding
• Coordinate **buy-in** and approvals for platform enhancements
• Ensure **documentation, onboarding, and internal marketing** are clear and up to date
• Lead or contribute to demos, reviews, and planning sessions

Skills Required:

• Familiarity with **cloud-native infrastructure** (any cloud provider, Kubernetes, CI/CD, Terraform, GitOps, identity management)
• Strong understanding of **Agile methodologies** and experience using **Jira** (or similar tools)
• Ability to communicate **technical concepts** to both technical and non-technical audiences
• Experience working with **platform engineering teams** or developer portals

Skills Preferred:

• Experience writing user documentation, onboarding guides, or internal wikis
• Experience managing cross-team collaboration and approvals
• Understanding of developer experience needs and internal advocacy

Experience Required:

• Familiarity with **cloud-native infrastructure** (any cloud provider, Kubernetes, CI/CD, Terraform, GitOps, identity management)
• Experience working with **platform teams** or internal developer platforms
• Comfortable in **code-centric environments** (e.g., markdown docs, pipelines, GitHub)
• Experience with **Entra ID**, **GitHub APIs**, **Tekton**, **Red Hat OpenShift**, or hybrid cloud workloads
• Prior hands-on experience with cloud infrastructure, scripting, or API development (e.g., Go, Python, YAML, Terraform)

Experience Preferred:

• Experience writing user documentation, onboarding guides, or internal wikis
• Experience managing cross-team collaboration and approvals
• Understanding of developer experience needs and internal advocacy

Education Required:

• BA or experience

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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