Missouri State University

Position Title Bookstore Remote Event Team Lead

Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position.

Work Location Springfield Campus

Department Bookstore

Hiring Range 15.00

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours The hours for the position will vary depending on sporting events, etc.

How many hours per week are required? 20+ hours a week

Description of Primary Duties

• Coach, develop and train a successful team of student employees that consistently meet our customer’s needs along with our store goal.
• Provide excellent customer service – engage with customers as well as guide and instruct student employees.
• Create a positive and fun work culture and promote teamwork.
• Ensure location is appropriately staffed during business hours and opening and closing procedures are regularly adhered to by student employees and part time staff.
• Exhibit professionalism in appearance, conduct and judgement.
• Oversee game day operations, keep product current, store neat, clean, and orderly, ensure operation runs according to policy and expectations, daily upkeep of merchandising standards, and forming vendor and campus relationships.
• Appropriately handle customer concerns or complaints, emergency situations, and potential disruption of services.
• Provide substantial and timely input on reorder and/or expired merchandise to the Clothing Specialist or Clothing Manager.
• Promote and contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
• Contributes to the overall success of the Missouri State University Bookstore operation by performing all other duties as assigned.

Required Qualifications

• Enrolled in classes at Missouri State University.
• Flexible hours.
• Work nights, weekends, and over university breaks.

Required Certifications

Additional Qualifications

Preferred Qualifications but not required

• Individuals with an entrepreneurial mindset/spirit.
• Moderate computer literacy.
• Customer service experience
• Experience with purchasing
• Management · Being responsible for scheduling multiple people
• Open/Close/Running a register

Special Instructions to Applicants

In this position you will learn and acquire: Additional skillsets:

• Assist buying
• Receiving
• Floor Preparation
• Store Layout
• Register setup
• Restock Merchandise

Experience acquired:

• Management/Supervision
• Customer Service
• Scheduling
• Merchandising
• Marketing
• Sports Management

Only applicants that the hiring managers have interest to interview will be contacted.

We cannot guarantee that those not selected will be contacted. If you have not been contacted by the end of the closing, August 2, 2025, you can assume you were not one of the chosen applicants.

Contact Information

If you have questions or concerns you can email, FSilva-Galicia@MissouriState.edu Flora Silva-Galicia is the Administrative Assistant at the Bookstore. She can contact you with answers to your questions.

Disclaimer

Disclaimer for off campus positions only.

#STU

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.

Open Date 05/08/2025

Close Date 08/02/2025

Posting Number 20250061STU

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