MyMichigan Health

Summary

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision.

Responsibilities

(20%)* Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).

(20%)* Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.

(20%)* Assists with helicopter flight operations.

(20%)* Responds to hospital emergency overhead pages as determined by security dispatch.

(20%)* Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.

OTHER DUTIES AND RESPONSIBILITIES

• Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
• Answers all calls for assistance, received on the security emergency phone line or facilities help line.
• Creates a maintenance work order for all calls received on the facilities help line.
• Enters information from maintenance job logs and work orders into the TMS application.
• Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
• Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.
• Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
• Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
• Enforces parking policy, as directed.
• Responds to all calls received from the public, hospital staff, and the security dispatcher.
• Responds to all panic alarms located throughout the facility.
• Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit.
• Writes reports as required by policies.
• Follows all departmental and hospital policies and procedures.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
• All other duties as assigned.

Certifications and Licensures

Credential: BLS: Basic Life Support

Equivalent Experience: Required within 3 months of hire or transfer

Qualification Source: AHA

Credential: DRIVERSLIC: Drivers License

Equivalent Experience: If driving a company vehicle must be eligible under the hospital insurance guidelines.

Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt

Equivalent Experience: Required within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

Required Education

Education: High School Diploma OR GED

Equivalent Experience:

Other Information

REQUIRED EXPERIENCE, TRAINING AND SKILLS:

• Interpersonal skills needed to communicate successfully with individuals and groups.
• Ability to interact with people at all levels to communicate information in a clear and understandable manner.
• If driving a company vehicle must be eligible under the hospital insurance guidelines.
• Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS

• Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time.
• May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material.
• Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
• May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.