Ulta Beauty

OVERVIEW

Discover greater levels of performance. With over 1,300 stores throughout the U.S. and an innovative omni-channel ecosystem, Ulta Beauty is revolutionizing the beauty retail experience. Ulta Beauty is expanding its digital capabilities, opening new stores on a continual basis and re-designing existing locations with the latest design and technological advancements for heightened guest experiences. We’re not just growing, we’re thriving through consistent innovation and a bold commitment to re-imagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.

POSITION SUMMARY:

In this role, you will lead and support our ongoing A/B testing and digital optimization efforts. This includes optimizing the website, apps, and commerce funnels across all channels. This role will partner cross-functionally to ideate, create, and align on guest experiences across all digital touchpoints. Experiences will be development based on the coordination of the testing process, calendaring, operations, strategy, and input from cross-functional business stakeholders. Hypothesis-based modeling and data driven analysis of new experiences and opportunities will be key to prioritize the development of new or enhanced digital experiences. The UX Manager is responsible to communicate and present on test statuses and results, collaborate with stakeholders, product managers, designers, engineers, data analysts and other related teams to deliver required outcomes.

CORE JOB RESPONSIBILITIES:

• In partnership with the Digital Experience team, collaborate with senior leaders to build a shared digital optimization vision across the enterprise that algins to the digital roadmap and the go-to-market strategy for the company
• Partner with Digital Experience & Digital Business team members to align on goals, metrics, and success criteria for new and existing experiences to optimize
• Manage optimization team resources (employee & consultant) in roles such as optimization analysis, development, project management, & quality assurance.
• Align with the Digital Experience team to incorporate A/B testing with analytics, UX research, and consumer insights to both assess the impact of just-released enhancements as well as to refine the future roadmap and capabilities to continually reinvent the experience and grow sales, engagement, and connection with our digital audience.
• Set the strategy and prioritize the testing ideas and environment, including but not limited to backlog, testing calendar, test traffic and variants via our A/B testing platform
• Work with analytics teams to pull together and share out reports on test results
• Work with stakeholders and qualitative analysis teams to pull together and share out presentations on deeper level test learnings.
• Develop and maintain a record of live, upcoming, and past tests, test results and test learnings
• Provide feedback and input on friction points and potential improvements to our digital channels

ADDITIONAL RESPONSIBILITIES:

• Perform competitive and market analysis for input to optimization roadmap
• Identify industry best practices and build partner relationships.
• Understand how technology advancements drive incremental sales and increase guest satisfaction.
• Be an expert in various optimization tools to be able to evaluate multivariate A/B opportunities
• Utilize data as a means of supporting fact-based decisions on test results.
• Develop and run ad hoc reports and analysis to support hypotheses.

REQUIREMENTS FOR CONSIDERATION:

• At least 6 years of experience in an user experience, digital research, digital product, or similar role with demonstrated capabilities
• 5+ years of experience in eCommerce, B2B/B2C, Product or related field
• 4+ years of direct data management/analysis experience.
• Bachelor’s degree preferred
• Highly motivated, dynamic person who can collaborate with key stakeholders
• Experience with A/B testing tools and analytics platforms
• Experience in digital for lead generation, channels, best practices and KPI’s
• Strong foundation in statistics with analytical and problem-solving skills
• Ability to manage multiple projects in various phases of ideation, execution, or delivery
• Demonstrated experience building strong partnerships across teams (e.g., Product, UX, Design, Merchandising and Development)
• Strong communication skills with the ability to articulate to multiple audiences on the digital experience needs and direction
• Demonstrated experience in collaborating and communicating with technical and non-technical stakeholders across all levels.

The pay range for this position is $102,900.00 - $138,900.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.