Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
Job Summary:
What does this role aim to achieve in the firm / what impact does the role create
This role is designed for candidates with 3+ years of experience in Identity and Access Management (IAM), with a strong focus on SailPoint solutions. The successful candidate will support a large-scale client engagement in KSA by helping to govern, oversee, and support the implementation of an IAM framework. This position contributes directly to enhancing client security postures, enabling compliance, and ensuring sustainable IAM operations.
Roles and Responsibilities:
Daily tasks and delivery expectations
- IAM Governance Support: Provide assistance in coordinating between the IAM governance and technical teams to ensure alignment with strategy and delivery objectives.
- SailPoint Implementation Oversight: Support the execution of IAM initiatives, especially those involving SailPoint solutions, ensuring alignment with defined frameworks.
- Project Monitoring: Perform regular progress reviews of implementation vendors and ensure project milestones are met.
- Deliverables Review: Assist in reviewing technical and strategic deliverables, ensuring quality, completeness, and relevance to business needs.
- Risk Management: Help identify risks related to IAM implementation and support the development of mitigation strategies.
- IAM Framework Execution: Contribute to the execution and enhancement of the overall IAM framework, ensuring operational sustainability.
- Documentation & Reporting: Maintain documentation of processes, project updates, and provide regular status reports to internal and client stakeholders.
Expected Skills:
Specific learned abilities or technical skills
- Solid hands-on experience with SailPoint IdentityNow or IdentityIQ.
- Strong understanding of IAM governance models, role-based access control, provisioning, and access reviews.
- Familiarity with regulatory and compliance requirements (e.g., ISO 27001, NIST, CIS).
- Experience working in enterprise-level IAM environments.
- Foundational understanding of project management and vendor oversight.
- Strong documentation, analysis, and stakeholder communication skills.
- Ability to collaborate with both technical and non-technical stakeholders.
- Knowledge of Arabic (a plus for KSA-based engagements).
Expected Competencies:
Values, behaviors & attitude
- Leadership
- Strategic mindset
- Stakeholder management
- Ability to influence
- Communicate with impact
- Project management
- Results driven
- Drive organizational excellence
Required Language Skills:
- Proficient in written and spoken English.
- Arabic is a plus.
Minimum Education and Specific Qualification:
- Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
- Relevant certifications preferred (e.g., SailPoint Certified IdentityNow Engineer, SC-300, CISSP, CompTIA Security+).
- Minimum 3 years of experience in IAM, with a strong focus on SailPoint implementation and governance.
- Willingness to travel to and spend significant time in KSA is a must.
Minimum years experience required
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Additional application instructions
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Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 20 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date
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