CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As a Senior Manager of Business Architecture at CVS Health's PBM Caremark division, your pivotal role involves leading strategic initiatives aimed at fostering durability, sustainability, feasibility, reusability, reliability and standardization within our organization's architecture. Caremark Business Architecture plays a crucial role in supporting the business’s vision by developing architecture strategy and blueprinting by linking strategy and execution activities to complex strategic business transformation initiatives. The Business Architect develops strategy and blueprints by adopting various advanced architecture techniques such as Capability Modeling, Customer Journey Mapping, and Value Stream analysis and by influencing and partnering with key stakeholders from across Business and technology organizations. The Business Architect plays a key role in maintaining and evolving competency around the modeling of all Business Architecture constructs in a connected ecosystem, driving strategic support and business transformation throughout the organization.

Your main duties will include:

• Develop business architecture blueprints that link strategy and execution activities to complex strategic business transformation initiatives.
• Identify and catalog business capabilities enabling value streams and customer experiences and classify and assess capabilities for maturity and criticality. Perform analysis of capabilities to articulate problem areas, improvement needs, funding needs etc., and develop capability roadmaps.
• Apply business architecture techniques such as Capability Modeling, Customer Journey Mapping, and Value Stream analysis, as direct input to the solution design and Agile execution.
• Perform capability rationalization, aligning investments to the core capabilities supporting the execution of strategy, by promoting reusability, consistency and experiences while reducing cost and complexity.
• Regularly create and present executive level status reporting
• Lead analysis, interviews, and workshops to illuminate the current business and operating models of our organization.
• Collaborate with business and IT partners to develop the future state capabilities or changes in how key elements of business work together to deliver strategic value and provide competitive advantage.

Required Qualifications

• 5 + years of business architecture / management consultancy or equivalent experience
• 2 + years of experience with business capability modeling and value stream analysis
• 2 + years of enterprise Architecture frameworks (E.g., Guild, BIZBOK, TOGAF) certification or equivalent work experience
• 2 + years of experience with analysis tools and techniques (e.g., Excel, Minitab, etc.)
• 2+ years of experience in a matrixed corporate environment, successfully influencing, communicating, and building relationships with all levels, including senior leadership

Preferred Qualifications

Experience with:

• Healthcare and pharmacy processes and workflows
• Pharmacy Benefit Management (PBM) processes and workflows
• Translating between technical and business teams
• Understanding performance management and execution of goal realization and strategic alignment
• Guiding teams and leadership through developing a Business Architecture practice through strong presentation skills, communication, and education
• Navigating ambiguity and challenging the status quo
• Thinking about the business abstracted from how the business functions, teams are aligned, and technology is implemented
• Project management methodologies (e.g., Agile, SAFe, etc.)
• Enterprise Architecture tools

Education

• Bachelor’s degree: comparable work experience may be considered

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.