BGO

Assistant Property Manager

Waterloo, ON | 227 King Street

Join Us to Grow, Connect, and Make an Impact.

At BGO Properties, we’re dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.

As one of Canada’s premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.

As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.

Whether you’re launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.

Join us and help shape the future of commercial real estate.

The Opportunity: Located in Waterloo, the Assistant Property Manager will be responsible for supporting all aspects of the day-to-day property management activities of the properties in the assigned portfolio.

What you will do:

Property Management:

• Liaise with accounting staff, tenants, building operators, and contractors in a professional, courteous, and efficient manner.
• Conduct regular building, common areas and vacant space inspections. Document accordingly.
• Oversee tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review survey responses, analyzing trends and concerns. Communicate final results to tenants using survey tools available. Follow up with all tenants providing written feedback on overall ratings and speak to all tenants to ensure issues have been dealt with to the satisfaction of the tenant.
• Maintenance and updating of tenant contact information, for timely collection and recording of tenant insurance certificates. Assist with insurance and appraisal tours as directed.
• Tender and administer all regular operating contracts as directed. Update and maintain contract summaries.
• Available to assist in resolving emergency situations which may require attending the site, contacting and updating BGO team, tenants and contractors via email and / or phone.
• Monitor and follow up on tenant maintenance requests to ensure overall service delivery is consistent with BGO standards. Review monthly reports and follow up as required.
• Embrace and pro-actively support BGO’s culture of environmental sustainability, and corporate and social responsibility
• Assist with tenant events and tenant appreciation initiatives as directed.

Project Management:

• Assist with tenant and Landlord construction capital coordination, including tendering, awarding and executing approved projects.
• Assist with Sustainability initiatives including ForeverGreen, BOMA BEST and Fitwel Viral Response building certifications.
• Assist with tenant move-ins and move-outs, including Welcome Package checklists and procedures.

Financial & Reporting:

• Assist with annual budgets including data input and compilation of final package. Manage property budgets, review invoices, and ensure payments are made within applicable timelines.
• Prepare monthly owners reports, including analysis of financial statements and variance reports.
• Ensure the timely review and distribution of annual and interim rental statements and year-end recovery statements.
• Assist with AR collection, as required.
• Code, verify and ensure that accounts payable invoices are entered in Perceptive in a timely manner, consistent with the cheque run schedule.
• Monitoring of lease related payments (i.e., progress billing on work orders, tenant allowances, etc.).
• Other tasks and responsibilities as may be required from time to time.

Who You Are:

• 5+ years of related real estate management experience.
• RPA, FMA designation or post-secondary or undergraduate courses in property management are an asset.
• Superior financial, analytical and research skills.
• Must be able to read and analyze leases and contracts.
• Relationship Skills – Superior oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships at all levels; ability to exercise confidentiality; displays enthusiasm and has a desire to learn; team player
• Organizational/Multi-Task Skills - Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, adapt to new ideas and constant changes
• Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach
• Computer Skills – Intermediate to advanced skills in Yardi, MS Word, Excel, Microsoft office, Outlook and a natural curiosity and intuitiveness for learning new applications.
• Police Clearance – A criminal verification check is required for employment.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com