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Job Title

Field Application Engineer

Degree:

Bachelor, Master, PhD

Work Experience:

0-1 year, 10-15 years, 16+ years, 2-3 years, 4-9 years, N/A

Travel:

10%

Workplace Types:

On-Site

Job Description:

Introduction to the job

Application engineer supports customer's process development and help performance improvement via application products / knowledge

Role and responsibilities

Process development support, and implement application functions

  • Be able to understand customer needs, align clear problem description with customer, trouble shoot under time pressure condition
  • Take ownership and initiative with prompt response
  • Lead escalation and communicate with ASML experts internally, and act as customer interface
  • Collaborate across departments for smooth trouble shooting
  • Manage stakeholders for technical topics
  • Have problem solving mindset
  • Support EUV, DUV, YieldStar, Virtual computing platform

Education and experience

Master degree or 3yrs experience in semiconductor industry

Skills

Technical problem solving, drive project or workstream to achieve customer goal. Develop strong customer relationship and maintain effective communication channels

  • Make clear problem description including customer use case
  • Be able to create user friendly technical documents using common words (not ASML specific term)
  • Have trouble shooting skill, data analysis skill, excel, power point skills
  • Have basic project management skill
  • English requirements: TOEIC 600 +, daily conversation level
  • English presentation, communication skill to lead technical conversation internally, and externally
  • Japanese skill JLPT N2, daily conversation level
  • Lead technical conversation by Japanese in customer meeting

Optional

Semiconductor knowledge and experience, especially front end process

Other information

Home location for this position is Hokkaido. Onsite support is required and need clean room work sometimes. Before fab open in Hokkaido, you need to study ASML knowledge in Hiroshima (Higashi-Hiroshima, Saijo)

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Confirmed 22 hours ago. Posted 30+ days ago.

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