BAE Systems

Job Description

What’s it like working for a company where you are treated as more than a number? Empowering. Joining our Enterprise Shared Services team means you are the backbone behind managing all the technology aspects for multiple contracts and programs that help keep nations safe. With the diversity of our offerings and work, you’ll get to take on new challenges while your career reaches new heights.

BAE is looking for an IT Business Demand Manager to support our Applications value streams and Portfolio leadership team with proactively anticipating and shaping new project demand. The role will report into our Project Management Office with dotted lined accountability to Applications leaders and with deep engagement with stakeholders from our business teams.

This role is intended to bridge the gap between business stakeholders and IT delivery teams and will play a critical effort in building strong partnerships with both business and technology to foster trust, alignment and shared understanding. The Demand Manager will lead efforts to elicit and clarity business needs, capture current workflows, identify pain points, and translate into clear, actionable problem statements.

Responsibilities and proficiencies expected include:

• Act as a liaison and “concierge” for demand intake—listening, translating, and aligning needs across Business and IT.
• Facilitate requirements elicitation from business stakeholders, focusing on current workflows, pain points, and desired business outcomes.
• Translate business needs into non-technical language and prepare clear briefings for IT audiences to align understanding.
• Avoid premature solutioning—guide teams to define the “what” before exploring the “how.”
• Collaborate with Portfolio Directors and Application Leaders to manage demand intake, strategic alignment, and forecast resource capacity and budgets for upcoming work.
• Provide visibility into demand pipelines and support prioritization based on strategic alignment, business impact, and resourcing constraints.
• Guide business requestors to consider budgetary implications early in the demand process—including vendor involvement, software procurement, licensing needs, and travel costs.
• Identify high-level risks and opportunities associated with each demand to better inform prioritization and downstream planning.
• Partner with business and IT leadership to gather necessary approvals where applicable and ensure proper alignment before technical planning begins.
• Continuously improve the demand intake process by standardizing templates, clarifying required inputs (e.g., business objectives, scope, expected outcomes, constraints), and ensuring early alignment across stakeholders to reduce rework and delays.
• Demonstrate ability to follow through on actions and maintain consistency in stakeholder engagement, documentation, communication across the lifecycle of a demand and/or small work effort.
• Track and manage small work efforts using visual dashboards and tools; establish a cadence of scheduled check-ins or status meetings to ensure alignment, progress visibility, and timely issue escalation
• Monitor and manage risks and opportunities through the lifecycle of each demand/small managed work effort, ensuring they are tracked alongside progress and outcomes. Track completion of work and support measurement of key performance indicators such as time-to-complete and throughput of small work efforts.
• Identify and assist coordination with any compliance requirements related to the demand or small managed work effort, this can include internal and external security assessments, or data sensitivity evaluations as needed.

The candidate shall be highly customer focused and experienced in collaborating across teams in a matrixed structure.

Required Education, Experience, & Skills

Required Skills and Education

Bachelor's Degree and minimum 5 years work experience.

Required Certifications, Skills and Experience

Highly collaborative to deliver cross-organizational project goals.

Experience working with multiple key stakeholders to make delivery plan course corrections.

Business and strategic plan development experience.

Basis of estimate (BOE) development experience.

Highly proficient communication and presentation skills

Learning agility, relentless improvement mindset

Expertise in Microsoft Project, Excel, Word, PowerPoint.

Preferred Education, Experience, & Skills

Preferred Skills and Education

PMP and Agile Certification.

Hands-on experience with project execution in a value stream delivery model.

Hands-on experience leveraging ServiceNow SPM tools.

Pay Information

Full-Time Salary Range: $94728 - $161038

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems, Inc.

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.