about the role
Business ops analyst supports various contract management and revenue assurance initiatives by ensuring contractual compliance thereby contributing to the objective of profitability. This requires data gathering, analysis, and reporting to present their findings and drive improvements in scope
Contract management
- responsible for monitoring of contractual terms & conditions & maximizing revenues by application of those T&Cs
- ensure operational processes are compliant to contract
- perform contractual audits as and when needed to understand impact of different T&Cs in the contract & drive application of charges
- maintain contractual event dashboard to capture various contractual events (price reviews, benchmarks etc) due as per the contract & provide visibility to stakeholders to take timely actions
Revenue assurance
- support existing initiatives on revenue assurance and contract management areas as assigned
- identify, track and report actions to fill the revenue gaps
Data Analytics and Reporting
- produce and distribute reports on a regular basis (using Power Bi)
- analyze reporting data trends
- present results, findings and corrective measures on regular basis
Knowledge management
- contribute to documentation of defined procedures and update on regular basis
- regularly reflect on and document where applicable the successes and challenges across the supported initiatives
Transversal / Stakeholder Management & Interlock
- work in close coordination with stakeholders i.e Contract Managers in region, Regional Sales Operations including Account teams, quote to order operations, and delivery teams to influence operational improvements across the organization
about you
Knowledge and abilities
Strong analytical skills to analyze large data sets and derive valuable insights
Ability to read and understand contract language and contractual T&Cs
Strong financial understanding
Excellent communications skills & fluency in English Language is a must
End to end QTB process & tools knowledge is good to have
Good time management, organizational, decision making & problem solving skills
Proactive, self-motivated
Good knowledge of MS Office applications (Word, Excel, Powerpoint, Access ). Power BI is a must
additional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
department
Orange Business International
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
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