SAGE

Nombre de vacante

UX Researcher

Descripción

UX Researcher – Hybrid (Barcelona, 3 Days/Week)

As an experienced UX Researcher, you understand that there’s no such thing as a “typical” user experience. You’re passionate about uncovering user needs and driven to enhance experiences across every touchpoint. Your curiosity fuels your work, and you thrive on embedding critical customer insights throughout the product development lifecycle.

At Sage, you’ll join a diverse, multidisciplinary team where your research will directly shape our roadmap and continuously improve our products and services. This hybrid role is based in our Barcelona office three days a week.

You’ll bring your expertise to guide and support the team in research activities and methodologies. You’ll collaborate closely with designers, product managers, and developers—challenging assumptions and advocating for user needs to ensure we not only meet expectations but exceed them.

Sage is all about chasing that “eureka” moment—whether it’s solving a problem, discovering a new insight, or growing your own skills through training. You’ll experience that excitement daily while helping hundreds of thousands of users achieve their goals.

Responsabilidades principales

What You’ll Do

• Build strong relationships with users, recruit participants, and plan and conduct research sessions.
• Apply a wide range of research methods—behavioural, attitudinal, and evaluative—including usability testing, field studies, surveys, diary studies, interviews, and workshops.
• Adapt your approach to suit project needs, using both formal methodologies and informal, lean UX or guerrilla techniques.
• Analyse and synthesize insights from multiple sources, including user research, analytics, databases, and A/B testing.
• Communicate findings clearly and persuasively to influence peers, stakeholders, and senior leaders.
• Track and evaluate UX metrics and contribute to the maturity of our user-centred design practices.

What We’re Looking For

• Proven experience conducting research in agile environments.
• Strong practical knowledge of qualitative and quantitative research methods.
• Ability to distil complex findings into clear, actionable insights.
• Comfortable working independently or collaboratively within a cross-functional team.
• Excellent relationship-building skills—both in person and remotely.
• Bilingual in Spanish and English, with the ability to conduct research in both languages (additional languages are a plus).
• Strong communication and storytelling skills.

Function

Product Delivery

Country

Spain

Office Location

Barcelona

Work Place type

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/

Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.

Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/