PricewaterhouseCoopers

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures.

Those in IT operations support at PwC will focus on providing technical assistance and troubleshooting to provide smooth functioning of IT systems and non-cloud based infrastructure. Your role will focus on providing L1 and possibly L2 support.

ABeing one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

Preferred knowledge/skills/experience:

We are looking for individuals having worked in complex technical environments with knowledge and experience on the following:

• Exchange Online, Mail clients (Outlook, Outlook for Mac, Lotus Notes, IMAP, POP3, Mobile Devices);
• PowerShell scripting;
• Microsoft Windows Operating Systems (Client, Server);
• Windows configuration and automation;
• Networking concepts, TCP/IP (DHCP, DNS, Routing);
• Active directory and group policy management;
• Virtualization using VMware and Microsoft Azure Platform;
• Windows Server security and configuration management, along with support of associated; technologies such as management and administration of Virtualized and SAN environment;
• Incident, problem and change management;
• Disaster recovery implementation and testing;
• Management of MDM solution (VMware WorkspaceOne);
• Troubleshooting, system backups and archiving;
• Help desk management;
• System implementation support;
• Due diligence when assessing operational risks and proposing technical solutions; and
• Developing, defining and maintaining technical administrative processes that support existing and new application services and capabilities.

Basic Qualifications:

Bachelors in Computer Science or equivalent technology qualification

Minimum experience: 2 years

Preferred certification(s): MCSE, MCSA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Artificial Intelligence, Business Technology, Cloud Disaster Recovery, Communication, Creativity, Database Disaster Recovery, Data Warehousing Disaster Recovery, Disaster Recovery, Disaster Recovery Solution Development, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture, Hardware Troubleshooting, Incident Management and Resolution (IMR), Inclusion, Intellectual Curiosity, IT Business Strategy, IT Operations, IT Operations Management, IT Performance Management {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date