JPMorgan Chase & Co.

Job Description

Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment.

Join our dynamic financial services environment and shape firmwide impact through strategic leadership and tech expertise. Be a part of the Data & Analytics (D&A) group, a key player in Consumer & Community Banking's business, using AI, ML, and basic analytics to identify revenue opportunities and enhance operational efficiencies. As part of the Program team, you'll promote initiatives across D&A’s product portfolio and data analyst community. Our largest project is the D&A Cloud Migration, where we're transitioning our 50K+ data products and 5K+ analysts to AWS cloud and Snowflake, enabling faster, scalable analytics, AI, and ML at Chase's scale.

Job description

As a Technical Program Manager in Consumer & Community Banking's Data & Analytics group, you will drive the successful delivery of complex technology projects and programs that enable attainment of business goals across the firm. This role encompasses initiatives aimed at enhancing our technological landscape via the migration of data analyst users, applications, and datasets from on-premises to cloud-based platforms.

Job responsibilities

• Drive key components of the D&A Cloud Migration program, ensuring alignment with strategic objectives and timely execution of initiatives.
• Lead the migration of users and applications to target platforms on AWS cloud and Snowflake, coordinating with cross-functional teams to ensure seamless transitions.
• Act as a liaison between business and technical teams, ensuring clear communication and alignment of objectives.
• Collaborate with technology stakeholders to understand and address technical challenges, driving innovative solutions and mitigating risks.
• Utilize technical expertise, analytical acumen, problem solving and facilitation skills to provide leadership and guidance to supported teams working to address issues and plan efforts.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Strong organizational capabilities and expertise in managing change effectively.
• Effective leadership, communication, strategic thinking, and collaboration abilities.

Preferred qualifications, capabilities, and skills

• PMP or similar project management certification is a plus.
• Bachelor’s or Master’s degree in a technical field.
• Applicable cloud computing certifications are a plus.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.