Ross Stores

Description

GENERAL PURPOSE:

The IT Manager II (Batch Systems Delivery) position is responsible for the design, implementation, and optimization of batch processing systems. It requires strong technical expertise and a deep understanding of batch job scheduling and performance optimization.

This role involves partnering with cross-functional teams, including Business Intelligence, IT, and other operational and strategy teams, to understand the needs and deliver critical programs.

They will build and maintain strong relationships with key business stakeholders to ensure alignment on project scope and requirements. The Manager will oversee the delivery of projects, ensuring high quality, efficient, and scalable batch operations that support business objectives. They will also serve as the primary contact for the business regarding new requests, IT projects, and demand management - developing a clear understanding of targeted outcomes and expected value. This role requires to drive continuous improvement initiatives and enhance system reliability.

The base salary range for this role is $125,400 – $214,200. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Act as Solution Manager for Batch Systems IT projects, including large initiatives; manage portfolio product roadmaps, resource, scope, and timeline commitments
• Collaborate with the cross-functional teams to gather requirements, assess technical feasibility, translate them into a well-architected solution, and drive project timelines.
• Keep up to date with emerging technologies around process automation to drive system improvements and optimizations.
• Ensure that individual project teams are constructed and staffed to deliver commitments effectively
• Drive timely and proactive issue identification, escalation & resolution
• Demonstrated ability to learn and acquire new technologies in the areas of process and workflow automation
• Manage budget, resources, and schedules across multiple projects and internal and system integrator staff. Coordinate with other programs and IT’s horizontal services
• Identify, manage, and communicate issues, risks, and dependencies to project stakeholders and sponsors
• Act as an expert on what is happening in the Batch Technology landscape and bring that expertise into Ross business and IT discussions

COMPETENCIES:

People

• Building Effective Teams (for managers of People and Projects)
• Developing Talent (for managers of people only)
• Collaboration

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Motivating Others
• Decision Quality
• Dealing with Ambiguity
• Integrity & Trust

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Undergraduate degree in information systems, business administration, or a related technical discipline. An advanced degree in a similar field is preferred.
• At least 8 to 10 years of experience in IT delivery with progressive responsibility and influence. Experience leading projects that involve cloud migration or business transformation or batch orchestration is preferred.
• At least 5 years of retail IT experience, with specific systems knowledge of batch technology, retail system landscape, retail data, and operations.
• Experience with configuring and operating modern, process and workflow automation solutions such as BMC.
• Conceptual and practical understanding of IT Infrastructure, products, and services, such as application security, network protocols, and other technologies.
• Ability to analyze and creatively solve complex technical problems
• Strong communication skills, both written and verbal, and able to work effectively with VP and above executives
• Ability to work in a group setting and independently. Experience managing teams, including subcontractors and offshore resources.
• Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects
• Leadership skills; able to supervise and inspire team members

Preferred Qualifications

• Working knowledge of Batch systems, specifically in a Retail context including typical Retail applications, data, and interdependencies. Working knowledge and experience in managing execution and support of batch applications and systems.
• Consulting experience
• Experience with a major retailer

PHYSICAL REQUIREMENTS/ADA:

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.

Some travel may be required

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

Lead - IT

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.