We are excited to announce a new opportunity for a Project Manager to join a long-term, full-time project in the Fintech industry. The role involves supporting a U.S.-based digital cash payment platform that enables service providers to receive cash payments through major retail networks.
Responsibilities
- Assist in transactions lookup and ensure accurate, timely data retrieval
- Generate reports using existing templates; support ad-hoc reporting needs
- Monitor system logs and flag irregularities or issues
- Configure service providers on the platform to ensure smooth operation
- Respond to user account-related inquiries and support cases
- Assist in deactivation of locations as needed
- Collaborate with the Senior Technical Project Manager on partner satisfaction and platform development
- Participate in project meetings, gather requirements, and contribute insights
- Support the creation and upkeep of project documentation
Requirements
- Basic understanding of software development and platform infrastructure
- Experience in business analysis\ project management - at least 2 years
- Proficiency with Excel and basic SQL queries
- Ability to interpret data and provide actionable insights
- Familiarity with Agile methodologies; willingness to adopt Scrum practices
- Technical curiosity and readiness to learn tools like AWS and Ruby/Ruby on Rails
- Strong attention to detail and well-organized
- Clear written and verbal communication
- English - at least B2 spoken and written
- Quick learner, flexible and adaptive
- Client-focused and solutions-driven
- Able to juggle multiple tasks and manage priorities effectively
We Offer
- Fully remote work
- Long-term, stable project
- Competitive compensation
- Opportunity to collaborate with a world-class team
- Challenging tasks in a high-impact environment
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