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Eaton has flagged the
Data Management Coordinator / Documentation Specialist
job as unavailable. Let’s keep looking.
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EV Logistics Coordinator
Dana Incorporated
Győr, Hungary
Manufacturing Industry
Automotive Industry
Publicly Listed Companies
Education
Junior
Benefits
Full-Time
Experience
Bachelor's Degree
Apply
1,000+ Similar
Jobs
PRIMARY DUTIES AND RESPONSIBILITIES
Answer EV customer incoming calls/chat/emails
Enters orders into ERP system
Responds to price, availability & basic technical inquiries. Support properly designed technical specifications towards customers.
Upsell placing orders of danaaftermarket.com and use of our portals.
Coordinates shortage, overage, damage claims and returns
Coordinate technical related claims with cooperation of the relevant engineering team
Works with sales, accounting and product management to resolve debits, credits, and warranty related issues
Schedules and executes shipments in cooperation with logistics, customers and forwarders
Handles document requests and export documentation
Maintain customer service related master data
Participates on occasional EV related projects upon need;
Cooperate with the related operational teams to supply the highest standard of customer reaction
EXPECTATIONS, SKILLS NEEDED
Advanced English, German language is a plus.
Minimum Education (Profession / Specialty): Bachelor's degree in Engineering & or Administration
Basic electrified engineering knowledge, willingness to acquire electrified technical details
Required Experience (Years and Areas): Minimum of 3 years in customer service and/or engineering
Analysis and solution of problems and decision making
Conflict management and resolution
High customer focus
Experience with CRM Sales Force system or SAP as a plus.
Read Full Description
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Jobs at Dana Incorporated
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Posted 30+ days ago.
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Dana Incorporated
EV Logistics Coordinator