Agios

Manager, Process Owner Network

Who we are:

Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for rare diseases – and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia.

The impact you will make:

Agios Pharmaceuticals is searching for a dynamic Process Owner Network Lead to join our growing Research and Development team. We want someone who cares about this important work, and who’s driven to connect to our mission of helping these patient communities. The Manager, Process Owner Network will be responsible for building, overseeing, and coordinating a network of Process Owners across the Research and Development Organization to drive process excellence, standardization, accountability, and continuous improvement. This role ensures that business processes and SOPs are well-documented, compliant, and aligned with organizational goals. He/She will collaborate with stakeholder functions to develop end-to-end process maps, robust training materials, and role-based training tools. The PON Lead will act as a facilitator, mentor, and strategist, ensuring that the Process Owner Network operates efficiently and consistently achieves the goals and objectives for the team.

What you will do:

• Define and implement a strategy for building and maintaining a Process Owner Network within the R&D organization
• Define responsibilities and develop a connected network of accountable Process Owners
• Guide and manage the Process Owner Network (PON), ensuring alignment with business priorities and strategic goals of the R&D Organization.
• Collaborate with R&D functions to ensure consistency in process documentation, format, and scope across the organization
• Support process owners with the Identification and mitigation of process gaps, overlaps, and inefficiencies
• Facilitate cross functional meetings and discussions to define and map new processes and incremental process improvements using process mapping tools like Microsoft Visio or similar
• Facilitate discussions among Process Owners to share best practices and drive process improvement and innovation
• Ensure processes comply with regulatory and business requirements, working closely with QA, Training, Compliance, and GCP Document Control teams
• Support the development and rollout of robust fit-for-purpose training materials for new and updated Standard Operating Procedures (SOPs)
• Ensure monitoring of process performance, collecting feedback, identifying deviations, and implementing improvements
• Develop and track key performance indicators (KPIs) to measure the success of people enablement initiatives, training programs, SOP adherence, and system implementations
• Oversee onboarding of new Process Owners, ensuring they understand their role and have access to necessary resources
• Define and implement training curriculum for process owners including six sigma and other process methodologies
• Enable continuous improvement by facilitating cross-functional discussions and implementing strategic process enhancements
• Develop plan for end-to-end process mapping and drives implementation and roll out
• Develop and oversee comprehensive training programs tailored to R&D staff, ensuring alignment with departmental and organizational goals

What you bring:

• Bachelor's in Life Sciences, Business Administration, Operations Management, Quality Management, Clinical Operations, Clinical Data Management, or a related field
• 3-5+ years of experience in process ownership, process improvement, or pharmaceuticals operations leadership
• Strong understanding of GxP compliance, GXP regulations, and SOP management
• Experience with process mapping, Lean, Six Sigma, or other process improvement methodologies
• Experience with SOP development, implementation, and management
• Proven ability to lead cross-functional teams, facilitate process content discussions, and drive process standardization initiatives
• Proven track record of designing and delivering training programs to diverse teams

Skills & Competencies

• Ability to think strategically, aligning process ownership with organizational goals
• Strong leadership skills with the ability to guide and influence diverse stakeholders
• Knowledge of business process management and continuous improvement principles
• Ability to communicate complex process changes effectively across teams
• Ensuring documentation is accurate, compliant, and up to date
• Seeks out innovative solutions and shares ideas openly
• Able to drive alignment but demonstrates the ability to make decisions without consensus
• Excellent listening skills and ability to forge strong and effective relationships
• Analytical mindset to interpret data, examine process performance metrics, and identify root causes of inefficiencies or deviations
• Results-driven, focused on achieving measurable outcomes that contribute to the organization’s success

Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening!

Work Location:

Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.

What we will give you:

• Deliberate Development. Your professional growth as one of our top priorities.
• Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
• Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
• Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
  • The current base salary range for this position is expected to be between $106,825 and $160,237 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
• Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
• Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
• Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.