Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Identity Solutions

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Overview:

The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.

A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.

The team is seeking a Manager of Product Management for transaction identity risk who will:

• Scale best-in class identity risk insights for transactions
• Create and steer the risk insights product roadmap in partnership with data science, engineering, product marketing, go-to-market, transaction fraud, regional partners to analyze customer feedback, define product requirements and prioritize projects
• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines
• Own the deliverables to increase value and adoption of identity risk insights, from project scoping to execution and final delivery, ensuring proper documentation, quality and adherence to Mastercard processes.
• Drive development and enhancement of new and existing identity risk insights that power risk assessment services globally
• Investigate and analyze insights performance to identify areas of improvement.
• Define and monitor success metrics and KPIs of transaction identity risk insights to ensure high quality products
• Raise internal and external adoption through product subject manager expertise

All About You

• 5+ years of Product Management experience with 2+ years of building risk products
• Good understanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering
• Strong analytical skills and intuition; ability to write SQL queries and Python scripts is a plus
• Enthusiasm for problem-solving
• Strong collaboration skills and ability to build relationships
• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders
• Comfortable with ambiguity and resilient when tackling challenges

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.