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Job Summary

The Cardiac Procedures Unit Cath Lab is currently seeking a full-time Medical Assistant Intermediate to join its established team. This position is located in the Cardiovascular Center.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Schedule outpatient and inpatient procedure visits. Establish and maintain a liaison of direct contact with faculty, fellows, charge nurses, clinical care coordinators and supervisors. Perform telephone triage in-basket messaging and utilize paging system. Contact appropriate manufacturer representatives prior to scheduled procedures according to patient schedule. Monitor forms and supply inventory and place orders as needed. Inform patients of necessary preparations prior to visit or test in accordance with established guidelines. Prepare and fax documents to be scanned into the medical record. Schedule multiple coordinated patient procedures and communicate as needed to team members. Maintain and tabulate clinic data as needed.

Required Qualifications*

• High School diploma, GED or equivalent combination of education and experience.
• 1--2 years of recent experience as a Nurse Aide/ICU Tech in a hospital setting.
• Vocational training in Health Care of College level courses in Health Care.
• Able to work well in a team setting and have excellent communications skills.
• Should have strong interpersonal and organizational skills and demonstrate excellent customer service skills.
• Excellent attendance record required.
• Strong computer skills.
• Strong communication skills.
• Experienced phone skills.
• Positive, can-do attitude, great team player.
• Must be able to multitask and function in a fast-paced area.
• Understands and demonstrates the core concepts of Patient and Family Centered Care (PFCC), including Respect and Dignity, Information Sharing, Participation, and Collaboration.

Desired Qualifications*

Certification as an EMT, CNA or MA preferred.

Work Schedule

Hybrid- 40 hours (5 8hr shifts), full-time. Monday through Friday. Days. hours 8a-5p

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

We, the staff, and faculty of the U-M Cardiovascular Center (CVC) team, are committed to advancing medicine and serving humanity through living and teaching our core values of Respect and Compassion? Collaboration? Innovation? and Commitment to Excellence.

Each CVC employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and, in the courtesies, we extend to patients, families, and each respective team member. The CVC is dedicated to partnering with patients and families to deliver the safest and highest quality of health care. Applicants are expected to review the following PowerPoint presentation which provides an overview of the Cardiovascular Centers philosophy and culture:

https://www.med.umich.edu/cvc/pdf/cvcpotentialteam.pdf

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.