UST Global

External Manufacturing Operations Technical Writer

Consultant I

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for an External Manufacturing Operations Technical Writer who will facilitate and monitor CCs through all lifecycle phases in a timely manner to meet business needs.

The opportunity:

• Being trained on the EM Change Control Process and the facilitation of EM Operations Change Controls (CCs).
• Author CC requests with input from the EM Site Leaders, Quality Account Managers (QAM), Technical Operations, Sourcing Leads, and other Subject Matter Experts (SMEs).
• Interface with subject matter experts to align on CC strategy, language, and deliverables.
• Communicate CC status through regular email and meeting updates to CC team and deliverable owners.
• Coordinate deliverables execution and ensure CCs are closed in a timely manner or to meet business needs.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Bachelor's Degree is required with a focused degree in Science or Engineering Technologies preferred.
• A minimum of 6 years of experience in a GMP regulated environment (pharmaceutical etc.) is required. Technical writing background is preferred.
• Experience with pharmaceutical or consumer manufacturing (processing/packaging, etc.) is required.
• Experience with facilities, validation, analytical sciences, or engineering is preferred.
• Ability to handle multiple complex CCs simultaneously is required.
• The ability to read, analyze and interpret common scientific and technical documents is required.
• Organizational skills and the ability to adapt to a fast-paced environment with changing priorities is required.
• Ability to effectively present information and communicate clearly is required.
• Knowledge of computer systems and proficiency with Microsoft Office Suite of programs.
• Demonstrate the following: detail and goal oriented, work in a team environment, customer-focus, ability to manage multiple assignments, prioritize and adapt to business needs with a sense of urgency, have a thorough understanding of compliance requirements, effective verbal and written communication skills, interdependent partnering, strong decision-making/analysis skills, and problem-solving.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $94,000-$143,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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