UKG

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Description:

As part of our commitment to building a unified platform for all products, we are seeking an experienced Manager of Product Management to lead one of our Platform areas within our Foundations value stream. This position is responsible for driving the strategy, development, and delivery of solutions for UKG's development and observability platform and leading a team of Product Managers in that effort. The product team and the development teams are distributed across multiple geographies – mainly Noida, India and the US East coast. Ideal candidates have experience with developer platforms, enterprise SaaS platforms, and HCM/WFM products.

Responsibilities:

• Leadership: Lead and mentor a team of product managers, providing guidance and support in product strategy, roadmap development, and execution.
• Product Strategy: Define and execute product strategy, aligning it with UKG's overall platform vision and business objectives.
• Roadmap Development: Collaborate with cross-functional teams, including engineering and UX, to create and maintain a comprehensive product roadmap that delivers innovative solutions and meets customer needs.
• Stakeholder Collaboration: Work closely with internal stakeholders, including engineering, sales, marketing, and customer success teams, to gather feedback, understand customer requirements, and ensure successful product launches. Also, evangelize the platform across the organization.
• Product Performance: Monitor product performance, analyze key metrics, and iterate on the product strategy to optimize customer satisfaction and business impact.
• Industry Thought Leadership and Market Analysis: Keep tabs on industry trends, best practices, competitive information, and emerging technologies.

Minimum Qualifications:

• 10+ years of experience in product management, including a track record of at least 3 years in a people leadership capacity
• Global Perspective: Experience working in a global, cross-functional environment.
• Prioritization: Demonstrated ability to manage competing priorities with consistency and transparency, leveraging data as part of making decisions wherever possible.
• Data Driven: Ability to be envision, collect and analyze data that helps reduce risk of what to build and how to build it and leads to customer success.
• Technical Background: Solid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements but also to break complex topics into simple terms for diverse audiences.
• Strategic Thinker: Proven ability to think strategically, develop product strategies, and translate them into actionable plans.
• Leadership Skills: Demonstrated leadership and team management skills, with the ability to inspire, motivate, and develop high-performing product teams and individuals who reach their potential.
• Customer-Focused: Deep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus.
• Strong Communication: Excellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization.

Preferred qualifications:

• Experience empowering internal engineering teams via a world-class developer experience platform that simplifies platform adoption.
• Experience implementing service health monitoring, specifically SLIs and SLOs, and the programs that surround effective observability solutions

In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors:

Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one.

Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work.

Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com