At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Are you someone who thrives on ensuring Information Technology Systems and business services Stability and Resiliency for world class operational excellence, to support a hybrid cloud based, modern delivery oriented fast paced, successful business.

This Network Operations Sr role is in the Enterprise Operations & Technology of the IT Division at Freddie Mac. The Network Security Operations Senior is responsible for analyzing, designing, installing, configuring, maintaining, and repairing of network and network security infrastructure, voice infrastructure and application components.

Apply to join Freddie Mac’s GOC Network Operations team as our Network Operations Sr.

Our Impact:

• Responsible for 24x7 Network Operations and network security activities.
• Coordinates activities with other system areas and vendors, and deals with Network Data, Network security and Voice systems planning, upgrading, monitoring, testing, and servicing.
• Provides network security systems administration support to users for Palo firewalls, Zscaler, F5 LB, Arista, Cisco switches, routers, and ASA, Infoblox IPAM.
• Provide resolutions to an extensive range of complicated network incident problems.
• Write technical documentation, operational procedures, systems documentation, Incident and problem communications and reporting.
• Protect production by exercising sound judgment and following operational practices and procedures.
• Quickly restore service during system outages, provide troubleshooting support to team. members, perform proactive problem prevention, taking technical lead and work with vendor support.

Your Impact:

• Work on production related issues, Providing resolutions to an extensive range of complicated problems.
• Be part of the team for on-call rotation and weekend activities as required.
• Provide resolutions to an extensive range of complicated problems; Solutions are innovative, thorough, and practicable.
• Coordination with Technical Services lines to ensure implementation of best practices for infrastructure governance, architecture, engineering, production support and service Management.
• Performing regular health checks on environments.
• Checking status of environments and individual tools.
• Ensures on-time and safe delivery of technical solutions.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Continually defines ways to increase customer satisfaction and deepen client relationships.

Qualifications:

• Bachelor's degree or equivalent experience
• 8 years of relevant experience in IT Network Operations and Engineering.
• Engaged with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS IS-IS, EVPN, VXLAN, MPLS, and segment routing, Quality of Service, traffic engineering, server load balancing and network-security design and delivery for large scale multi-site data center environments
• Understand High Availability and Disaster Recovery concepts as apply to Network and Security Operations.
• Experience with the design, configuration, implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN, & F5 Networks LTM/GTM, Firewall, Cisco Identity Service Engine, Sourcefire IDS/IPS, Proxy Experience with NTP, RADIUS/TACACS+, DNS and DHCP infrastructure design.
• Experience with WAF and Proxy Technologies.
• Familiarity with high-performance campus networking architectures (leaf-spine, SD-Access, fabric-based designs).
• Exposure to multi-vendor environments, integrating Arista with Cisco, Palo Alto, etc.
• Aruba – Controller, Airwave, Central
• Cisco WLC, DNACenter/Catalyst Center
• Excellent knowledge and experience with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security.
• Excellent knowledge implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN, & F5 Networks LTM/GTM, Palo Firewall, Cisco Identity Service Engine, Global Protect, Zscaler, Cloudflare, Infoblox, Arista.
• Knowledge on Thousand Eyes, NetBrain.
• Identify, analyze, fix, and determine root cause, follow-up, and coordinate changes to resolve complex problems involving hardware, software, networking and applications.

Keys to Success in this Role:

• Excellent collaborator and fantastic teammate.
• A spirit for innovation and ability to work in the space of “no longer” and “not yet”.
• Ability to quickly comprehend the functions and capabilities of new technologies.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $113,000 - $169,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.