Digital Realty

Position Title: Sr. Director, Business Continuity Manager

Location: Dallas, TX; Ashburn, VA

Your role

As the Business Continuity Manager, you will build and evolve a global resilience function that safeguards business continuity and crisis response for a leading data center services organization. This role blends strategic leadership with operational execution, ensuring the company can proactively respond to disruptions while maintaining alignment with compliance standards and customer expectations. You'll lead multi-disciplinary teams through crisis planning, mitigation, and recovery, while embedding resilience into the core of the organization’s operations.

What You'll Do

• Design, launch, and mature an enterprise-wide resilience program covering Crisis Management, Business Continuity, and Disaster Recovery
• Lead organizational response to high-impact incidents, including regional and global disruptions, ensuring rapid resolution and coordinated recovery
• Oversee risk assessments and business impact analyses to inform resilience strategies and investment priorities
• Develop and maintain all program governance, policies, testing protocols, and after-action documentation
• Drive regular exercises, simulations, and tabletop drills to test and improve readiness across departments
• Collaborate with Security, IT, Legal, HR, Finance, and Operations to ensure alignment with strategic business goals and compliance mandates
• Communicate program performance and emerging risks to senior executives and the Board through clear, data-driven reporting
• Guide the development of training and awareness programs for internal teams, customers, and third-party vendors
• Lead, mentor, and develop junior staff and third-party contributors, fostering a culture of accountability and resilience
• Establish partnerships with external experts, government agencies, and emergency management organizations to enhance program maturity

What You'll Need

• 5–10 years of experience in Business Continuity and Crisis Management across all core BCM disciplines (BIA, BC/DR planning, testing, crisis response)
• 5+ years in a senior leadership role with direct experience managing risk, compliance, and policy development
• Demonstrated ability to lead high-pressure incident response and multi-functional teams in a global, matrixed environment
• Deep knowledge of crisis management frameworks, industry standards (e.g., ISO, NIST), and regulatory requirements
• Functional understanding of IT infrastructure, including networks, cloud platforms, databases, and cybersecurity controls
• Strong communication and stakeholder engagement skills, including executive reporting and cross-cultural collaboration
• Superior critical thinking, emotional intelligence, and adaptability under stress
• Proven experience building programs from the ground up with a focus on governance, metrics, and continuous improvement
• Bachelor’s degree required; advanced degree preferred
• Relevant certifications highly desirable (e.g., CBCP, CCMP, CEM, CISM, CPP)
• Proficiency in Microsoft Office and experience with data visualization and reporting tools

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team

Operations

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.