Manager / Assistant Senior Manager (Strategic Initiatives and Operations)

National University of Singapore

Job Description:

Job Description

Procurement and Finance Administration:

  • Lead and manage the procurement process for office related goods and services, ensuring timely and cost-effective acquisition, enhancing procurement strategies for best value.
  • Develop/enhance procurement strategies by conducting detailed market analysis and securing advantages terms through effective negotiations.
  • Spearhead financial planning and budgeting processes for corporate admin, ensuring alignment with the organization's objectives.
  • Oversee invoice processing transactions, ensuring accuracy and compliance with financial policies and regulations.
  • Manage and monitor fixed assets, ensuring proper documentation, tracking, and maintenance. Support regular audits and assessments to ensure fixed asset compliance.

Vendor and Office Management:

  • Establish and maintain strong relationships with vendors to ensure high-quality service and cost-effective agreements.
  • Direct and manage office operations, including facilities management, to ensure a conducive working environment.
  • Lead the management of contracts and maintenance agreements with service providers and ensure seamless continuity and compliance.
  • Monitor the efficient management of the pantry and staff lounge supplies, including inventory control, restocking supplies using data analysis techniques.

Continuous Improvement Projects:

  • Identify and lead key projects aimed at continuous improvements across all areas of responsibility, and driving operational excellence.
  • Lead cross-functional teams in the planning, development, and implementation of process improvement initiatives, ensuring efficiency and effectiveness.
  • Measure and report on the impact of process improvements, ensuring continuous enhancement of operational efficiency.

Customer Service:

  • Develop and implement customer service strategies to enhance the experience of internal and external stakeholders.
  • Ensure prompt and effective resolution of customer inquiries and issues.
  • Actively monitor feedback, analyse, and implement improvements to service delivery, ensuring the highest standards are maintained.

Strategic Alignment and Communication:

  • Collaborate with administrative leads to ensure alignment of administrative and operational policies with the strategic goals of the College.
  • Facilitate effective communication channels across the departments to ensure transparency and clarity in the dissemination of information regarding projects, initiatives, and operational changes.
  • Lead the development and delivery of reports and presentations to convey project strategic plans, project progress, and operational outcomes to stakeholders and decision-makers.
  • Support the integration of new initiatives, ensuring streamlined processes and resource allocation in line with departmental objectives.
  • Foster a culture of collaboration and continuous learning that align with strategic objectives and enhance departmental capabilities.

Qualifications

  • Minimum of 5 years of experience in Corporate Administration-related functions.
  • Bachelor's degree in any field is required. A degree in Business Administration, Finance, Supply Chain Management, or a related discipline is preferred and advantageous.
  • Proven relevant experience in vendor management, procurement, finance administration, and process improvement.
  • Strong leadership and team management skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Exceptional communication and negotiation skills.
  • Proficiency in relevant software and tools, such as ERP systems and Microsoft Office Suite.
  • Strong attention to detail and a high level of accuracy.
  • Ability to work independently and handle multiple projects simultaneously.
  • Demonstrated ability to drive change and improve processes.
  • A high level of integrity and professionalism.

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Dean's Office (College of Design & Eng)

Employee Referral Eligible:

Job requisition ID : 27866

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Confirmed 19 hours ago. Posted 30+ days ago.

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