Yale University

STARS Requisition number

94937BR

Posting Position Title

Assistant Director for Data Analytics and Process Improvement

Essential Duties

1. Works closely with subject matter experts and client groups for projects or programs of a medium to large size to consult, conduct analysis, and identify business objectives and solutions. 2. Identifies core customer business issues and provides solution recommendations to address them. Develops necessary tools and workshops to successfully identify issues and evaluate recommendations. 3. Gathers, receives and interprets data, analyses, and reports. Develops reporting modules, ad-hoc reports, and related reporting tools. Conducts research, data gathering, data analysis, modeling, projecting and scenario analyses, with the aid of planning technology and databases. Develops and harnesses the data that is available to identify existing business issues and key drivers and develops solutions and initiatives. 4. Evaluates data gathered from multiple sources in order to support the issues, conclusions and recommendations. 5. Analyzes data with standard methods, interprets the results, and provides written summary and reporting of analysis. 6. Develops and validates queries for the successful extraction of appropriate data. 7. Develops and maintain documentations and libraries on key processes. 8. Ensures accuracy to maintain the high quality and integrity of information, data and databases. 9. Contributes to the development of unit and/or University plans and strategies. Researches, gathers data and provides recommendations. 10. Collaborates with key stakeholders and subject matter experts to establish the vision, analyze costs and benefits and support implementation. Ensures strategic and tactical plans are carried out. 11. Communicates effectively the perspective of business opportunities, needs, and risks. 12. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in a related field and four years of related experience or equivalent combination of education and experience.

Duration Type

Regular

Work Week

Standard (M-F equal number of hours per day)

University Job Title

Business Analyst

Worksite Address

60 College Street

New Haven, CT 06510

Work Location

Medical School Campus

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Searchable Job Family

Administration

External Gateway Posting Date

12-May-2025

Total # of hours to be worked:

37.5

Position Focus:

The Assistant Director for Data Analytics & Process Improvement plays a key role in advancing the Yale School of Public Health’s (YSPH) research, education, and operations. This position leads data reporting and analysis for school-wide initiatives, supports strategic decision-making, and partners with associate deans and senior leadership to inform data driven decisions and develop policies. Responsibilities include managing projects aligned with YSPH’s vision, overseeing their planning and execution, and supervising a Research and Project Administrator supporting strategic priorities and operational goals of YSPH. This individual is also responsible for facilitating the creation and documentation of new (or revised) policies and procedures related to process improvement.

Responsibilities:

• Serve as the subject matter expert on key YSPH initiatives, including financial, space, grant funding, educational, student success, belonging, and community demographics data. Serve as a central YSPH resource for faculty, staff, and student needs.
• Identify process improvement opportunities and guide data-driven decisions to advance the school’s mission.
• This position will supervise and direct 50% effort of a Research and Project Administrator, who is responsible for managing special projects essential to the strategic and operational goals of YSPH.

Data Analytics:

• Direct, monitor, and assess reporting and analytic needs to support YSPH’s strategic vision. Prioritize development and enhancement of data systems/structures.
• Lead development of metrics, dashboards, and standardization of faculty, staff and student metrics and analyses.
• Design analytical approaches to address questions, proactively suggest analyses on emerging topics, and manage data/analyses requests from YSPH (or University) leadership.
• Create and manage a relational database from existing institutional data related to strategic goals, currently stored in multiple sources. Design comprehensive databases with advanced knowledge of relevant applications impacting data analysis and reporting.
• Develop and document operational procedures for institutional data collection, editing, verification, and management. Including working with YSPH data stewards to ensure collection and maintenance of high-quality internal data.
• Prepare and communicate information clearly to internal and external stakeholders. Create systems for data sharing.
• Use advanced statistical knowledge (techniques and software) to manage and analyze data. Perform descriptive and multivariate statistical analyses.
• Stay current on higher education issues and new tools/techniques for improving data collection, storage, and reporting.

Process Improvement/Project Management:

• Collaborate with leaders and stakeholders to identify process improvement opportunities. Develop responsive plans for analyzing and streamlining existing processes, identifying inefficiencies using methodologies like Lean/Six Sigma for problem-solving and/or prevention techniques. Provide monthly reports to leadership.
• Plan, execute, and manage projects, including risk, stakeholder, and change management.
• Collaborate with diverse academic stakeholders, facilitate discussions, and communicate clearly across all levels, leveraging these relationships to streamline and improve project management.
• Identify metrics to measure process efficacy and provide evidence of improvements or additional needs.
• Support the creation of policies and procedures that foster continuous improvement.
• Educate and train in process management methodologies through ad hoc presentations, trainings, and workshops.
• Track and manage the YSPH strategic plan including key metrics to help inform and support YSPH leaders in making data-driven decisions.

Preferred Education, Experience and Skills:

• Master’s degree with six years of experience in project management and data analysis.
• Skilled in coordinating teams, using data systems and tools like Tableau, BI, or R.
• Proficient in project planning and execution, including risk, stakeholder, and change management.
• Experienced process improvement through Lean/Six Sigma and data-driven strategies.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (P5)

Bargaining Unit

None - Not included in the union (Yale Union Group)

Supervisory Organization

School of Public Health - Office of the Dean

Time Type

Full time

Required Skill/Ability 1:

Experience supporting business intelligence efforts and/or strategic visualizations/dashboards. Exceptional reporting and analytical skills to support strategic decision-making and forecasting.

Required Skill/Ability 2:

Adept at analyzing data, identifying root causes of issues, and developing effective solutions.

Required Skill/Ability 3:

Ability to facilitate the work of diverse, cross-functional teams with limited guidance.

Required Skill/Ability 4:

Superior communication skills (written, interpersonal, and group). Ability to effectively collaborate with diverse stakeholders, facilitate discussions, and communicate clearly across all levels.

Required Skill/Ability 5:

Sensitivity to confidentiality and ability to maintain confidentiality of information and materials. Ability to work independently and under pressure, with mature judgment when handling sensitive issues.

Note

Yale University is a tobacco-free campus

Wage Ranges

Click here to see our Wage Ranges

Work Model

Hybrid

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

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