Job Description

It’s about people as much as it is about products.

Do you like solving complex problems? Are you the kind of person that is energized by a challenge? Do you want the autonomy to find solutions and truly build something new? If so, being an IT Business Analyst III at Frost could be the position you’re looking for.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an IT Business Analyst III with Frost, you will apply a high level of technical application support experience to complex technology related activities. These task range in levels of considerable difficulty and importance. You will work under the direction of a Segment Manager or Project Manager, to assist in the definition, design, development, and deployment of related technology projects. In addition, you will provide leadership, guidance, and training to multiple staff members.

What you’ll do:

• Apply technical application support experience to complex technology related activities
• Coordinate and manage complex technology-oriented projects, including analyzing existing procedures and alternatives, conceiving and designing technical configurations and project plans
• Document business cases and user requirements to establish specifications and scope of work to meet user expectations for functionality
• Provide leadership, guidance, and training to staff, and assist in the cross-training of staff to develop growth opportunities while establishing backup for other applications
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 5+ years related IT industry experience
• Multi-tasking, self-starter
• Excellent written and verbal communication skills
• Strong analytical mindset and logical reasoning skills
• Strong problem-solving and critical thinking skills
• Ability to work well in a team environment
• Experience with gathering and documenting requirements
• Experience with developing test plans/scripts

Additional Preferred Skills:

• Bachelor's degree
• Technical Experience in the Financial Industry
• Experience in use of automated test tools is a plus
• Experience guiding and advising less experience business analysts
• Lending Application(s) Knowledge

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.