Job Details
Description
Daily oversight of all Transaction Management functions; this includes but is not limited to:
- Direct management of all mortgage acquisition transactions beginning with Due Diligence ending with a successful mortgage servicing acquisition.
- Coordinate and conduct routine meetings with Sellers through servicing transfers
- First line of escalation for due diligence, sale, and post-sale issues
- Manage Due Diligence & Sale timeline with external counterparty
- Direct supervision of Transaction Management direct reports
- Provide support to Senior Management, Analysts, and Corporate Technology on the design, development, and management of servicing transfer reporting, infrastructure, and workflow.
- Communicate details of upcoming servicing transfers with internal and external stakeholders including operations impact, strategic recommendations, and resolution of open issues.
- Manage internal and external stakeholder relationship with a key focus on conflict resolution, reputational harm, and regulatory impact.
- Situational guidance to business units on interpretation and contract application to loan-level scenarios during Due Diligence.
- Design and implement robust data driven processes to ensure that loan data is accurately onboarded to servicing with no downstream impacts.
- Lead and manage due diligence efforts through sale, ensuring compliance with regulatory, insurer, and contractual requirements.
- Analyze loan portfolios to assess risk and operational impact.
- Develop and execute checklists and procedures for evaluating servicing portfolios to assist with Due Diligence.
- Drive continuous improvement in the acquisition process through data analysis and process enhancements.
Qualifications
Skills
Required
Organization
Advanced
Microsoft Word
Intermediate
Delegating
Intermediate
Decision Making
Intermediate
Communication - Written
Advanced
Communication - Verbal
Advanced
Microsoft Excel
Intermediate
Project Management
Intermediate
Behaviors
Required
Team Player
: Works well as a member of a group
Leader
: Inspires teammates to follow them
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Self-Starter
: Inspired to perform without outside help
Goal Completion
: Inspired to perform well by the completion of tasks
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
Bachelors or better in Business Administration or related field.
Preferred
Masters or better in Business Administration or related field.
Experience
Required
3 years:
General management, operations management, and/or business/operations analyst
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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