TEKsystems

Description

We are seeking a dynamic and organized Program and Learning Coordinator to lead and manage various educational and developmental initiatives within our organization. The ideal candidate will be responsible for the following

Responsible for building, maintaining, and nurturing relationships with a company's community of customers, users, or fans. Their role can vary depending on the organization, but typically includes several key responsibilities:

1. Engagement: Actively engaging with the community on social media, forums, or other platforms to foster relationships and encourage participation.

2. Content Creation: Developing and sharing content that resonates with the community, including blog posts, social media updates, and newsletters to keep the community informed and engaged.

3. Moderation: Ensuring a safe and respectful environment by moderating discussions, handling disputes, and enforcing community guidelines.

4. Feedback: Collecting feedback from the community to understand their needs and concerns, and providing insights to

5. the product development and customer service teams.

6. Event Planning: Organizing and hosting community events, webinars, or meet-ups to foster real-world connections and further engage the community.

7. Reporting: Monitoring community metrics and reporting on engagement, sentiment, or growth to assess the effectiveness of community strategies.

8. Advocacy: Acting as an advocate for the community within the organization, ensuring their voices are heard and that their interests are represented.

Overall, a community manager plays a crucial role in bridging the gap between an organization and its community, ensuring a positive and active community experience.

Key Responsibilities:

• SharePoint Management: Maintain and manage SharePoint sites, ensuring content is up-to-date and easily accessible to all team members. Develop new SharePoint pages as required.
• Communication Management: Develop and manage communications through email, a newsletter and Teams to ensure consistent and clear messaging across the organization. Develop and maintain Outlook distribution lists as required.
• Meeting Planning: Schedule and coordinate team meetings and lunch and learn sessions, ensuring topics are relevant and engaging for employees. Develop agendas and gather relevant materials for these meetings. Meetings will be held virtually and on-site.
• Learning Path Setup: Create and implement learning paths tailored to various roles within the company, fostering continuous professional development.
• Coaching Material Development: Design and produce coaching materials that align with our strategic goals and enhance employee skills.
• Collaboration with SMEs: Work closely with Subject Matter Experts to gather insights and knowledge, facilitating effective program delivery.

Qualifications:

• Ability to work collaboratively with diverse teams and stakeholders
• Experience in developing educational materials and programs
• Experience in marketing, content creation and content strategy
• Familiarity with adult learning principles and instructional design
• Bachelor’s degree in a relevant field or equivalent work experience
• Proven experience in program coordination or a similar role
• Strong organizational and project management skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft SharePoint, Teams and Outlook

Preferred Qualifications:

• Experience in the biopharmaceutical industry and technology

Skills

instructional design, training development, social media marketing, communications material, writing skills, powerpoint, sharepoint

Additional Skills & Qualifications

Candidates must be skilled in writing as they will be writing newsletters, updating content in the Sharepoint site, engaging via written communication with a variety colleagues to create awareness of webinars, meet ups and other events to foster a community amongst architects across the organization. They must have the ability to listen to feedback, moderate discussions in various forums while also creating engagement across various communication mediums.

Pay and Benefits

The pay range for this position is $55.00 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in North Chicago,IL.

Application Deadline

This position is anticipated to close on May 23, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.