JPMorgan Chase & Co.

Job Description

Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.

As a Tech Risk & Controls Director in Cybersecurity & Technology Controls, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

In this role you will lead our Regulatory and Industry Risk Evaluation and Assessment Practice, you will be the primary interface between internal auditors and internal stakeholders including product and platform teams, advising on complex technology governance, risk and control objectives, and ensuring the firm’s continuous compliance with key payments regulatory frameworks. You will provide strategic direction and expert leadership in control risk enablement readiness, assessment practices, and control optimization. Your deep background in technology control risk evaluation and assessments, specifically focusing on global payments regulatory assessments such as Swift, CHAPS, and other relevant frameworks will set you up for success in this role.

Job responsibilities

• Serves as an expert in control risk evaluations, managing relationships with various internal teams to ensure smooth assessment execution and delivery.
• Leads preparation efforts for major audits by ensuring appropriate controls, documentation, and evidence are in place.
• Acts as the primary liaison between audit teams, technology, and business units to align audit findings and ensure timely remediation of risks and gaps.
• Provides subject matter expertise in payments regulatory assessments, ensuring adherence to frameworks like Swift and CHAPS.
• Oversees the evaluation and design of assessment frameworks and methodologies to ensure consistent, efficient, and high-quality outcomes.
• Partners with senior stakeholders to provide risk-based guidance on control design, operational effectiveness, and audit preparedness.
• Leads efforts to enhance the firm’s risk assessment and control environment, advising on control implementation to mitigate regulatory risks.
• Monitors regulatory trends to proactively address emerging risks and influence control strategies across the enterprise.
• Influences efficient execution of assessment programs, ensuring alignment with organizational objectives and regulatory compliance.
• Establishes regulatory readiness programs to continuously enhance the firm’s control environment and documentation process.
• Leads governance of issues from assessments, tracking concerns, and ensuring timely closure of control deficiencies

Required qualifications, capabilities, and skills

• Extensive experience in control risk management or compliance, with deep experience within a large organization.
• Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry with a focus on audit principles, payments regulatory standards (Swift, CHAPS), IT General Controls, and best practices for regulatory compliance and readiness.
• Proven experience managing relationships with internal and external auditors, business and technology stakeholders and leading large-scale assessment programs.
• Experience with GRC tools and data analytics to enhance audit efficiency and insight.
• Deep expertise in payments regulatory compliance and audit requirements
• Strong leadership and ability to influence at senior levels. Be able to collaborate globally and lead cross-functional teamwork across APAC, EMEA, NAMR, and LAC.
• Strategic thinking and problem-solving abilities
• Excellent stakeholder management and communication skills with the ability to translate complex audit requirements into clear, actionable recommendations for business and technology stakeholders.
• Ability to drive change and continuous improvement in audit practices.
• Risk-based decision-making
• Expertise in payments systems and processes (e.g., The Clearing House, the Fed, Swift, etc.)

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Information Technology, or a related field. CIA, CISA, or other relevant certifications
• Financial services experience

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.