Amazon

DESCRIPTION

The RME (Reliability & Maintenance Engineering) -Workplace Health & Safety (WHS) Program Manager, will provide direct support and partnership to one or more of the pillars, which may include Europe Customer Fulfilment (EUCF), Amazon Logistics (EU AMZL), Amazon Transportation Services (EU ATS) and Global Specialty Fulfilment & Retail (EU GSF). In addition to supporting an RME pillars from an execution standpoint, this role will be responsible for leading end to end projects/programs, engaging and partnering with technical Subject Matter Experts (SME) within WHS, RME and other functions (e.g. Operations, Ops Construction, Ops Engineering, Worldwide Engineering, Research & Development, Suppliers, Amazon Robotics and Procurement) to continually improve network WHS standards and procedures. The individual supports the field in program execution but also supports the WHS RME Regional Manager WHS Program Manager who is responsible for developing RME related WHS programs (e.g. WHS procedures, processes, best practices, training and network capital projects.)

Key job responsibilities

• Develop a deep working relationship and partnership with RME (Reliability and Maintenance Engineering) and WHS leadership and other key stakeholders that you directly support.
• Flexibility to travel up to 50% of the time based on business needs.
• Establish incident investigation, escalation and reporting structures within your area of responsibility to ensure timely notification and collaboration on root cause analysis.
• Conduct Master Incident Investigations and analysis to understand the trends and propose strategical actions to the leadership.
• Ensure risks of maintenance operations are assessed and the reduction measures are implemented, policies and requirements are effectively communicated, sites have the ability to ask questions to gain further clarification and establish methods for tracking completion.
• Review KPIs, incidents to determine which require WHS Alerts or RME Safety Network Actions and drive the site RME and WHS teams to develop content through the WHS communications process.
• Partner with High Risk Operations team, equipment OEMs, Ops Engineering, RME, Operations, Global Risk Team etc. on equipment related incidents where design or retrofits may be necessary across multiple business units.
• Support RME Leadership in improving technician engagement and cultural activities to have strong ownership and bias for action in escalating safety issues or utilizing stop work authority and building a positive safety culture.

A day in the life

Each day, we work backwards starting with our customer needs and partner with stakeholders to identify and mitigate high-risk safety hazards, ensuring maintenance operations remain safe. We analyse incidents, review KPIs, and conduct root cause investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon’s safety culture. Our work ensures that risk reduction is proactive, comprehensive, and always evolving.

About the team

RME WHS is part of the High-Risk Operations (HRO) family, working under the mantra: “Safe to Operate. Operate Safely.” We enable and equip our partners to manage the highest safety risks to Amazon Associates, particularly those arising from operating and maintaining machinery and equipment, as well as managing contractors supporting our operations.

As the RME WHS Team, we focus on risks in RME activities but take an end-to-end approach, ensuring all risk reduction opportunities are pursued in line with the risk control hierarchy. Beyond compliance, we influence safe behaviours by analysing human factors and fostering a positive safety culture through engagement initiatives. A core part of our role is examining KPIs, incidents, and events, conducting root cause analysis to ensure lessons learned are adopted. Where applicable, we use these insights to shape safety interventions and proactively mitigate risks. We support RME teams by maintaining a robust suite of policies, standards, procedures, and specifications, enacted through competent, trained individuals and continuously improved through targeted bar-raising programs. Through collaboration, proactive risk management, and a commitment to high safety standards, the RME WHS Team plays a critical role in ensuring Amazon’s operational safety remains world-class.

BASIC QUALIFICATIONS

• Experience in program or project management
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF)

PREFERRED QUALIFICATIONS

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements

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