Chubb

Responsibilities:

• Develop new business opportunities for the company
• Prospect and explore potential customers’ insurance need in order to develop effective solutions and achieve business targets
• Provide market-leading service experience that includes, general enquiry, insurance coverage enquiries, complaint management and claim procedure for direct customers and key partners
• Provide day to day customer service support including conduct inbound and outbound service calls and related policy administration
• Provide accurate product/service information to customers
• Explore cross-selling opportunities, where appropriate
• Manage email correspondence & address customer enquiries
• Maintaining professional and good image to customer on providing business services
• Support ad hoc job duties assigned by General Manager

Requirements:

• Diploma holder or above in any discipline
• At least 5 years of experience in business development with professional customer service skills, preferably in Insurance Industry
• Good command in both spoken and written English and Cantonese
• Proficient skill in writing Chinese correspondence
• IIQE Paper 1 and 2 are preferred
• Proficiency in Mandarin is a plus
• Able to work independently, as well as good team player with strong interpersonal and negotiation skills
• PC literate in MS Word, Excel and Access