Mass General Brigham

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor

(CRC ) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.

.Does this position require Patient Care?Ye

Essential Functions

• Provides direct patient care in accordance with current treatment plan, under the supervisor of the Nurse Manager, Clinical Coordinator and Charge Nurse.
• Provides and supervises community activities according to needs.
• This may include driving & transporting patients to and from activities in hospital vehicles.
• Remains awake and alert, at all times, while on the job.
• Assists patients in maintaining and keeping various appointments.
• Clear, concise, and timely documentation and shift notes.
• Establishes relationships with patients that are helpful and maintains professional boundaries.
• Participates in patient rounds, status checks, or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital & program policies, procedures, and protocols.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
• Encourage patients in their activities of daily living.
• Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
• Attends and participates in rounds and case conferences when appropriate.
• Physical ability for participation in patient activities.
• Other duties as assigned.

Qualifications

Education High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health required Experience One-year patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred Knowledge, Skills and Abilities - Time Management. - Excellent verbal and written communication skills. - Ability to work as part of a team. - Maintains a commitment to professional growth and competency. - All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical and administrative purposes. - Familiarity with Epic preferred.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Rotating (United States of America)

EEO Statement:

The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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