Vaco

HR Business Partner – Union & Field Operations

Vaco/Highspring is conducting a confidential search on behalf of a well-established organization with a high-volume regional field operation. Due to client confidentiality, exact details will be shared with shortlisted candidates only.

We are seeking a Human Resources Business Partner to support a large, distributed field workforce across major metro and coastal markets in the Northeastern U.S. This role plays a vital part in shaping workforce strategy, improving employee retention, and serving as a hands-on advisor for frontline leadership and field operations.

The workforce includes both unionized and non-union hourly employees across several high-volume service locations in Boston and nearby metro locations in the Northeastern United States. The role will require close partnership with local management teams to execute HR strategies that align with both organizational and compliance objectives.

Role Overview

This position is 100% onsite, based in Boston, with willingness for 25-50% travel to other areas in the state/region IE: NYC, etc. Candidates must reside in Boston, Mass or within close proximity. Remote or relocation candidates will not be considered as this is a urgent hiring need.

The HRBP will operate as a trusted strategic partner to local leaders, providing expert guidance on labor relations, employee engagement, and workforce performance within a highly metric-driven environment.

• Key Responsibilities
• Deliver HR support for multi-site field teams, including both union and non-union environments.
• Guide and implement strategic HR initiatives such as workforce planning, organizational design, employee engagement, and talent development.
• Navigate labor relations matters with discretion, including grievance support, union interactions, and policy interpretation.
• Analyze workforce metrics (e.g., turnover, lead time, engagement scores) and develop solutions in partnership with operational leaders.
• Lead employee relations efforts including coaching, performance management, investigations, and corrective action.
• Prepare field teams for cyclical ramp-ups through proactive planning, onboarding strategy, and talent retention efforts.
• Collaborate with other HRBPs and engagement specialists to drive consistent field support across the region.

Candidate Profile

• 5 years of HR experience, supporting multi-location or field-based operations.
• Multiple years of demonstrated exposure to union environments and labor relations processes is a must have
• Willingness to work onsite and 25-50% regional travel is a must-have. (Driving primarily)
• Deep understanding of workforce metrics and performance frameworks in high-volume, service-based environments.
• Able to operate with autonomy, maintain boundaries, and communicate clearly and consultatively across all levels.
• Bachelor’s degree required; HR certifications such as SHRM-CP or PHR are a plus.

Compensation & Benefits

• Base salary: $115K-125K, commensurate with experience
• 15% discretionary annual bonus
• Company vehicle provided including insurance and gas.
• Full benefits package including:
  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Optional supplemental benefits (legal, ID protection, FSA, etc.)
  • Transit and parking reimbursement
  • Employee assistance resources (financial, legal, wellness)

This is a high-impact role for a hands-on HR professional who thrives in the field and understands how to navigate both structure and nuance. If you’re passionate about aligning people strategy with performance in a fast-paced, operational setting—this could be your next move.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.