United Airlines

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Key Responsibilities

We are seeking a dynamic and experienced Senior Manager for Change Management to lead the organizational change efforts for a transformational implementation of Workday at United. This role is pivotal in ensuring the successful adoption of Workday across the enterprise by focusing on the people side of change. The ideal candidate will have a proven track record in leading large-scale change initiatives, exceptional leadership skills, and applied expertise in Organizational Change Management (OCM) methodologies.

• Develop/execute comprehensive change management strategies tailored to a Workday implementation.
• Lead stakeholder engagement efforts, ensuring alignment and sponsorship from key leaders and personas.
• Conduct change impact assessments and readiness analyses to identify risks and opportunities.
• Design/personify communication plans to inform and engage employees at all levels.
• Collaborate with HR, IT, and project teams to integrate change management activities into the overall project plan, from concept to completion.
• Co-Develop robust training programs to equip employees with the skills/knowledge needed for Workday adoption.
• Monitor/measure the effectiveness of change management initiatives, adjusting as needed to achieve desired outcomes, executing with agility.
• Lead as a trusted advisor to senior/executive leadership, providing insights/recommendations to drive successful change.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• 7+ years of experience in either Change Management or Organizational Behavior Development
• At least 3 years of leadership experience
• Strong knowledge of Workday and its impact on organizational processes
• Certification in Change Management methodologies (e.g., Prosci, ACMP)
• Exceptional communication, interpersonal, and stakeholder management skills
• Proven ability to lead cross-functional teams and manage complex programs
• High emotional intelligence and the ability to navigate organizational dynamics effectively
• 20-50% travel or as needed
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Experience in enterprise-wide Enterprise Resource Planning implementations
• Familiarity with agile project management practices/frameworks
• Strong analytical and problem-solving skills