Kotak

JD:

Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role.

KRAs:

1. Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs
2. Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies.
3. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights.
4. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly.

Job requirement

MBA/IIT equivalent degree

Prior experience in product management or digital product management

Required skills

Proficient in MS office (Excel, powerpoint)

Strong analytical & problem solving skills

Understanding of LOS platform like Salesforce is a plus.