Ingenio

Before we get started:

Here at Ingenio, we'd love to talk with you regardless of your qualifications or years of experience. If you believe you’d be a great fit for this role, we invite you to apply even if you do not meet all points on the job description.

Who we are:

Ingenio is a global media and technology company developing products that provide guidance on love, relationships, career, and overall life. We are passionate about connecting people with the world’s best advisors and content to empower everyone to live happier lives.

Ingenio offers the world’s largest portfolio of over 20 marketplace and media brands in the spiritual and emotional wellness space, led by flagship brands such as Keen and Horoscope.com in the US, Questico in Germany, Purple Garden in Israel and Ukraine, The Circle in the UK, and Kang in France.

How you’ll be impactful:

Ingenio’s US Marketplace is looking for a hands-on, customer-obsessed VP of Product to lead our next chapter of growth and innovation. You will define and execute a high-impact product strategy, elevate our customer experience, and develop a strong, high-performing product and design organization. You must be ready to roll up your sleeves to strategically prioritize, lead your team, and partner cross-functionally to deliver customer and business value.

This is a pivotal leadership role with an important seat at the table. You will shape Keen’s product, brand, and customer experience for today – and innovate to drive the next evolution of a beloved consumer brand in a rapidly evolving industry.

Please note: This role will be required to be in our SF office at minimum 2x/week (Tuesdays & Wednesdays)

What you’ll be doing:

• Create and Execute a Winning Product Strategy: Translate customer insights and business goals into a product roadmap that improves customer retention and brand trust.
• Lead a High Impact Team: Manage and mentor a team of PMs, AI Specialist, and Designers. Build a strong product culture based on customer centricity, business impact, and operational excellence.
• Prioritize Ruthlessly: Focus on initiatives that deliver meaningful business and customer outcomes. Build rigorous frameworks for prioritization and execution.
• Be the Voice of Customer and Business: Influence board-level discussions with a customer-first yet business-savvy perspective.
• Instill a Culture of Feedback and Learning: Build lightweight but effective systems for gathering customer feedback, running experiments, and tracking performance.
• Accelerate with AI: Develop a thoughtful AI strategy to enhance Keen’s customer and advisor experiences.

What you’ll need to be successful:

• 10+ years of product management experience with at least 5 years in senior leadership roles, preferably in consumer-facing applications.
• Demonstrated success leading product in growth or turnaround environments, particularly where operational discipline and customer focus are critical.
• Deep customer empathy and strong track record improving customer retention and satisfaction through product improvement.
• Strong experience partnering with Engineering teams to ensure timely delivery.
• Design sensibility and experience leading UX/UI teams to deliver seamless, intuitive customer experiences.
• Thoughtful approach to applying AI to real-world product challenges, grounded in customer and business value.
• Data-driven and highly analytical; comfortable using both quantitative and qualitative inputs to shape product decisions.
• Collaborative leadership style with proven ability to build high-performing teams and influence cross-functional peers and executives.
• Pragmatic, humble, accountable — thrives in fast-paced, evolving environments where hands-on leadership is essential.

Perks & Benefits:

• Friendly, talented, collaborative and entrepreneurial team
• Premium medical, dental, and vision insurance
• Generous holiday and PTO policies (including Birthday PTO!)
• Summer Fridays
• 401k matching program
• Lunch
• Technology stipends
• Wellness allowance
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - fun committee, wellness group and more

Pay Transparency:

The US base salary range for this full-time position is $200,000-$275,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Why Ingenio:

Our growing team of over 250 employees is powered by our diverse perspectives and company core values:

• We are humble. We believe the best result is achieved by leveraging others’ perspectives
• We think like owners. We make decisions that optimize for the greater good of the organization
• We challenge limiting beliefs. We are at our best when we identify and shatter status quo expectations

Ingenio is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.